“When my PS5 is hooked up to the TV, it will not allow me to select HDR as an option when I have it plugged in the hdmi arc slot. How do i fix this? The ps5 is saying that this tv does not support HDR.”
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I'm sorry to hear about the issue you're experiencing with HDR on your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. Here are some steps you can try to resolve this: 1. Check HDMI Port: Ensure that your PS5 is connected to an HDMI port that supports HDR. Sometimes, the HDMI ARC port may not support HDR. Try connecting your PS5 to a different HDMI port on the TV. 2. Enable HDR on TV: Go to the TV's settings menu and make sure HDR is enabled. Look for options like "HDMI UHD Color" or "Enhanced HDMI" and turn them on for the HDMI port your PS5 is connected to. 3. Update Firmware: Ensure that both your TV and PS5 have the latest firmware updates installed. Firmware updates can often resolve compatibility issues. 4. Check PS5 Settings: On your PS5, go to Settings > Screen and Video > Video Output and make sure HDR is set to "Automatic." 5. Use High-Speed HDMI Cable: Ensure you are using a high-speed HDMI cable that supports 4K HDR. Sometimes, older or lower-quality cables may not support HDR. 6. Power Cycle: Try power cycling both your TV and PS5. Unplug them from the power source, wait for a minute, and then plug them back in. If these steps don't resolve the issue, it might be helpful to refer to the user manual or contact Insignia customer support for further assistance. Let me know if you need any more help!
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