Questions & Answers

Q: QuestionWhat is the resolution of this TV?

• A:Answer The resolution of this TV is 4K (2160p).

Q: QuestionWhat type of screen does this Insignia TV have?

• A:Answer This Insignia TV has an LED-backlit LCD screen.

Q: QuestionDoes the Insignia TV support HDMI ARC?

• A:Answer Yes, this TV supports HDMI ARC and HDMI eARC.

Q: QuestionWhat is the screen size of the Insignia TV?

• A:Answer The screen size of this TV is 84.5 inches.

Q: QuestionDoes this TV come with parental controls?

• A:Answer Yes, you can manage your children's viewing by blocking content based on program ratings or entire channels and access anything you want with a PIN.

Q: QuestionHow many speakers does this TV have?

• A:Answer This TV has two speakers.

Q: QuestionWhen my PS5 is hooked up to the TV, it will not allow me to select HDR as an option when I have it plugged in the hdmi arc slot. How do i fix this? The ps5 is saying that this tv does not support HDR.

Asked 10 months ago by Anonymous.

• A:Answer I'm sorry to hear about the issue you're experiencing with HDR on your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. Here are some steps you can try to resolve this: 1. Check HDMI Port: Ensure that your PS5 is connected to an HDMI port that supports HDR. Sometimes, the HDMI ARC port may not support HDR. Try connecting your PS5 to a different HDMI port on the TV. 2. Enable HDR on TV: Go to the TV's settings menu and make sure HDR is enabled. Look for options like "HDMI UHD Color" or "Enhanced HDMI" and turn them on for the HDMI port your PS5 is connected to. 3. Update Firmware: Ensure that both your TV and PS5 have the latest firmware updates installed. Firmware updates can often resolve compatibility issues. 4. Check PS5 Settings: On your PS5, go to Settings > Screen and Video > Video Output and make sure HDR is set to "Automatic." 5. Use High-Speed HDMI Cable: Ensure you are using a high-speed HDMI cable that supports 4K HDR. Sometimes, older or lower-quality cables may not support HDR. 6. Power Cycle: Try power cycling both your TV and PS5. Unplug them from the power source, wait for a minute, and then plug them back in. If these steps don't resolve the issue, it might be helpful to refer to the user manual or contact Insignia customer support for further assistance. Let me know if you need any more help!

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat sort of surface is the screen? Purely reflective, matte, semi-matte? Thanks

Asked 7 months ago by JDG.

• A:Answer Thank you for your inquiry! The Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV features a semi-matte screen surface. This type of surface helps reduce glare and reflections while still providing vibrant picture quality, making it a good balance for various viewing environments. Keith | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: Questioncan i use a 15 amp outlet on this tv? or something like this? ECHOGEAR TV Wall Mount Cord Hider With AC Outlets & USB Ports - Hide Cables Behind The Wall - Includes Template, Saw, & Extension Cord its on amazon

Asked 11 months ago by phloid.

• A:Answer Yes, you can use a 15-amp outlet for your Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV. This TV typically requires a standard 120V outlet, which is common in most households and is supported by a 15-amp circuit. Regarding the ECHOGEAR TV Wall Mount Cord Hider with AC Outlets & USB Ports, it should work well with your TV. This product includes AC outlets and USB ports, allowing you to hide cables behind the wall for a cleaner setup. Just ensure that the total power draw of all connected devices does not exceed the capacity of the 15-amp circuit. If you have any other questions or need further assistance, feel free to ask!

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow much does it weigh

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your inquiry! The Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV weighs 66.23 pounds with the stand and 64 pounds without the stand. Keith | Insignia Support https://www.bestbuy.com/site/insignia-85-class-f50-series-led-4k-uhd-smart-fire-tv/6583974.p?skuId=6583974

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionBrightness nit level??

Asked 1 year ago by D.

• A:Answer Thank you for your inquiry! The Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV has a peak brightness of approximately 376 nits. This level of brightness is suitable for most indoor environments, providing clear and vibrant images. Keith | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat type is wall mount and weight capacity of it is recommended for this tv?

Asked 1 year ago by Drulg.

• A:Answer For the Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV, you should use a wall mount that is compatible with the VESA pattern 500mm x 400mm. Recommended Wall Mount Specifications: - VESA Pattern: 500mm x 400mm - Weight Capacity: Ensure the wall mount can support at least 64 pounds. Using a wall mount that meets these specifications will ensure your TV is securely mounted. If you need help with the installation process, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this have built in Apple Airplay to to mirror all my Apple devices?

Asked 1 year ago by pipes1578.

• A:Answer The Insignia™ 85" Class F50 Series LED 4K UHD Smart Fire TV does indeed have built-in Apple AirPlay. You can easily mirror your Apple devices to the TV using the AirPlay feature. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan you download Xfinity stream on this tv

Asked 2 months ago by RolEliz.

Q: QuestionMy screen was broken when ship when I turn one the tv the screen is cracked

Asked 3 months ago by AndersonG.

Q: QuestionDoes this tv support 5.1 surround sound?

Asked 4 months ago by Dave.

• A:Answer Thank you for your inquiry, Dave! Yes, the Insignia™ - 85" Class F50 Series LED 4K UHD Smart Fire TV (Model: NS-85F501NA26) does support 5.1 surround sound via its HDMI eARC port. This allows you to connect the TV to a compatible soundbar or AV receiver that supports Dolby Audio or DTS for an immersive surround sound experience. While the TV itself has built-in speakers, for true 5.1 output you'll need an external audio system connected through HDMI eARC or optical audio.Tine | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhen I connect my ps5 to this TV within the ps5 the settings in the console tell me the TV does not support hdr. The TV specifications lead me to believe this TV should be HDR. Anyone know what I need to do? I use the ps5 hmdi cable/ inputs on game m.

Asked 5 months ago by Steve.

Q: Questionhow much to hook up tv to my best buy wall mount ?

Asked 5 months ago by Anonymous.

Q: QuestionDoes it support dolby vision? Such as with native apps or with nvidia pro 4k shield? It isn't supporting hdr with ps5 or x box even plugged directly into the tv and yes all settings have been verified tried 2.0 and auto on the hdmi ports as well.

Asked 5 months ago by Svt916.