“Hello, I purchased the iPad A16 and the Insignia pencil yesterday, but the iPad does not recognize it. Any advice you can give me to verify this?”
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Mine connects via Bluetooth
Sorry, there was a problem. Please try again later.Hello Andrew, thank you for the question. I understand you're experiencing issues with your Insignia NS‑TS3AIEW24 stylus not being recognized by your iPad. Please ensure the stylus is powered on, fully charged, and that “Only Draw with Apple Pencil” is turned off in Settings; also try tightening the tip and testing in the Notes app. If you still face the issue, please contact Insignia Support at 877‑467‑4289 or insigniasupport@bestbuy.com. Poojitha | Insignia
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