Questions & Answers

Q: QuestionDoes this adapter have a converter mode?

• A:Answer Yes, this adapter has a converter mode that transforms 220-240Vac to 110-120Vac.

Q: QuestionHow many USB ports does this travel adapter have?

• A:Answer This travel adapter has two USB ports.

Q: QuestionWhat is the total output power of the USB ports?

• A:Answer The two USB ports on this adapter have a total output power of 12W.

Q: QuestionWhat kind of devices are compatible with the USB ports?

• A:Answer The USB ports are compatible with most USB-enabled devices, including smartphones, tablets, e-readers, MP3 players, and other electronic devices.

Q: QuestionI have an American desktop computer. Can I use this travel converter in Germany long term for my computer? I read about other devices that you shouldn't use them for more than 30 minutes. Would this one work longer? I want to avoid buying a new computer.

Asked 5 years ago by Anonymous.

• A:Answer No, this converter will not work for more than 10 minutes.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with my 350 watt pearl drilling machine? It takes 110v and I hope to use it in Indonesia with 230v power.

Asked 5 years ago by Molly.

• A:Answer I bought this item to use in the UK. The first time I plugged it in for use it blew up. It has caused a lot of grief leaving me with no way to power my electronics!!!

  Answered 5 years ago by GeorgeVerified Purchase

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Q: QuestionWill this converter work with an American Curling Iron in Europe?

Asked 2 years ago by Anonymous.

• A:Answer The instructions say (using the converter mode, not the adapter) that it can handle 26-1875 watts, for not more than ten minutes.

  Answered 2 years ago by JoebolingVerified Purchase

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Q: Questioncan i use a medical cpap on this converter

Asked 3 years ago by meme.

• A:Answer You can only use the converter 10-15 minutes at a time or you’ll burn it out. Unless you plan to wake up every 10-15 minutes I wouldn’t buy this product.

  Answered 3 years ago by RaulCVerified Purchase

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Q: QuestionWill this converter work on USA curling iron and MacBook Air charger in Israel?

Asked 5 years ago by Daancer.

• A:Answer Try the Insignia - Travel Adapter and Converter - Model: NS-MTCA

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have a hair clipper that is 110 and I want to use it in Europe which is 220

Asked 5 years ago by Mm.

• A:Answer This product converts 240V to 120V.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use a converter to switch my 1000W, 110V Inkbird sous vide machine to work with Egypt's 220V voltage?

Asked 2 years ago by PeterSalama.

• A:Answer Hi PeterSalama! Thank you for your interest in our Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports - Black. Yes, you can actually use this in a converter mode at the country with 220–240V AC, and between the device wattage of 26-1875W. For more information, you can check the link below, go to features and download the quick start guide. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionIts says it has 2 USB ports but the pictures don't show any?

Asked 2 years ago by Jlbvizsla2.

• A:Answer Hi, Jlbvizsla2! The Insignia™ - All-in-One Travel Adapter and Converter with 2 USB Ports has two USB ports that are visible on the first picture uploaded on the website (two boxes below the Insignia label). You may also check the "customer images" to confirm. Please check the link below for more product information. Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-and-converter-with-2-usb-ports-black/6350841.p?skuId=6350841

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionHi will this work in Cambodia and Thailand???

Asked 2 years ago by MFT13.

• A:Answer Yes

  Answered 2 years ago by LipingYVerified Purchase

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Q: QuestionDoes this work in India to charge laptops and iPhones in india.

Asked 2 years ago by PV.

• A:Answer I was unable to charge my Dell laptop using adapter mode in India even though the voltage range is 110-240V. I could charge using converter mode but not sure if this damages the laptop.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this work with low voltage item? Example: 10W hair trimmer. Will it work with temperature control hair straightener. If not, any suggestions?!?

Asked 4 years ago by Peartree.

• A:Answer You can use the Converter mode.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Questionwill this converter work in Germany for your basic USA blow dryer? Does it have USB ports to charge iPhones? Thank you

Asked 5 years ago by CALincoln.

• A:Answer Yes, this travel converter works in Europe and it has a USB charging port.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHave an uvc germicidal lamp from China rated 240 volt and 50hz. Will this convert the item to 120 volt and 60hz?

Asked 5 years ago by Padams.

• A:Answer No, this converter won't work for you.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questionwill this work in paris and London for a hair dryer and curling iron

Asked 6 years ago by rick.

• A:Answer Yes, it work in Europa. I used it in Paris and Prague. I used it to charge my phone , for hair dryer, and curling iron with good results

  Answered 6 years ago by ZLinaresVerified Purchase

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Q: QuestionCan it be used in Paris France?

Asked 2 weeks ago by Tiger.

• A:Answer Hello Tiger, thank you for your question. Yes, this Insignia™ All-in-One Travel Adapter and Converter can be used in Paris, France. It is designed to work with European outlets and supports 220–240V power. The built-in converter can also be used with compatible U.S. devices such as certain hair dryers and flat irons while traveling. Sudeep | Insignia

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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