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If the PC/laptop already has a built-in Bluetooth, the built-in Bluetooth needs to be disabled by using Windows Device Manager.
Sorry, there was a problem. Please try again later.I'm sorry to hear you're experiencing a "driver error" with your Insignia™ Bluetooth 5.0 USB Adapter. Here are some steps you can try to resolve this issue: 1. Update the Driver via Device Manager: - Connect the Bluetooth adapter to your computer. - Press the Windows key + R to open the Run dialog box. - Type `devmgmt.msc` and press Enter to open Device Manager. - Find the Bluetooth adapter in the list, right-click on it, and select "Update driver." - Choose "Search automatically for updated driver software" and follow the prompts. 2. Uninstall and Reinstall the Driver: - In Device Manager, right-click on the Bluetooth adapter and select "Uninstall device." - Disconnect the adapter, restart your computer, and then reconnect the adapter. Windows should automatically reinstall the driver. 3. Check for Windows Updates: - Ensure your Windows operating system is up to date. Sometimes, updating Windows can resolve driver issues. - Go to Settings > Update & Security > Windows Update and check for updates. If these steps do not resolve the issue, you might want to contact Insignia customer support for further assistance.
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