Questions & Answers

Q: QuestionHow does the low power energy mode work on this adapter?

• A:Answer The low power energy mode on this Insignia adapter helps to conserve your laptop's battery life, especially when it's not plugged in.

Q: QuestionWhat is the maximum data speed I can get with this Bluetooth adapter?

• A:Answer This adapter offers data speeds up to 2Mbps, ensuring a reliable and smooth transmission.

Q: QuestionCan this Insignia adapter connect to multiple devices simultaneously?

• A:Answer No, this adapter can only connect to one device at a time.

Q: QuestionDoes this adapter support audio transfers?

• A:Answer Yes, the Insignia Bluetooth 5.0 USB Adapter supports both data and audio transfers.

Q: QuestionIf my pc doesnt have Bluetooth will this allow me to connect bluetooth speakers

Asked 2 years ago by effy.

• A:Answer Hi effy, If your device has no built-in Bluetooth hardware, you can plug this USB Bluetooth adapter into the USB port on your PC to get it. Shai | Insignia Support https://www.bestbuy.com/insignia

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionTrying to use wireless keyboard on a work PC (Windows 10) at home. The PC requires a system administrator to install any software and to change anything under Device Manager. Will this bluetooth adapter work upon plugging it in?

Asked 11 months ago by WorkPC.

• A:Answer Hi there. Our Insignia™ Bluetooth 5.0 USB Adapter is designed to be plug-and-play, meaning it should automatically install the necessary drivers when you plug it into your Windows 10 PC, provided that your computer has an active internet connection and Windows Update is enabled. However, since your work PC requires a system administrator to install any software or make changes under Device Manager, you might still encounter restrictions. If the automatic driver installation requires administrative privileges, you may need assistance from your system administrator to complete the setup. Ivy | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this to replace the receiver of a wireless keyboard and mouse? I'd be connecting it to a Windows 11 Pro.

Asked 1 year ago by DP0419.

• A:Answer This should work as long as the devices say they are Bluetooth and not just wireless.

  Answered 1 year ago by TaliyahTVerified Purchase

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Q: QuestionWould this allow me to connect to my wireless wifi?

Asked 2 years ago by Tony.

• A:Answer I only use this connect wth Bluetooth headsets and wireless mice. I use a usb-to-wifi adapter to connect to wifi.

  Answered 2 years ago by WaltVerified Purchase

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Q: QuestionDoes this work with bluetooth-enabled cameras?

Asked 1 year ago by BobS.

• A:Answer Yes, the Insignia™ Bluetooth 5.0 USB Adapter should work with Bluetooth-enabled cameras. This adapter allows your computer to connect wirelessly to Bluetooth devices, including cameras, as long as they support Bluetooth connectivity. Here are a few steps to ensure a smooth connection: 1. Plug the adapter into a USB port on your computer. 2. Install any necessary drivers if prompted (usually, Windows will handle this automatically). 3. Enable Bluetooth on your camera and make it discoverable. 4. Pair the devices through your computer's Bluetooth settings. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWould this work to connect a set of Crusher Evo to a PS5?

Asked 1 year ago by Lance.

• A:Answer Hello Lance! The Insignia™ - Bluetooth 5.0 USB Adapter (Model: NS-PA3BT5A2B22) is not compatible with gaming systems like the PS5. It is designed to work with Windows 8.1, 10, and 11 on laptops and desktops. For connecting your Crusher Evo to a PS5, you might need a different Bluetooth adapter specifically compatible with gaming consoles. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionJust curious, I have an older pair of wireless blue tooth headphones. Unknown model number just I think name. TVBP-TWSPT. I have searched for this model and unable to come across it. Just wondering if I can connect it for my PC?

Asked 1 year ago by EBb9.

• A:Answer Even if you can’t find the exact model of your Bluetooth headphones, you should still be able to connect them to your PC using the Insignia™ Bluetooth 5.0 USB Adapter. This adapter is compatible with Windows 8.1, 10, and 11, and it should allow your PC to connect to Bluetooth devices like your headphones. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use this device in conjunction with my Samsung Galaxy ear buds?

Asked 1 year ago by Marrufo.

• A:Answer Hey there, Marrufo! Thank you for inquiring about our Insignia™ - Bluetooth 5.0 USB Adapter for Laptops and Desktops Compatible with Windows 8.1, 10, and 11. Yes, you can use this to connect to your Samsung Galaxy earbuds. It is important to note that you can only plug this to your Windows 8.1, 10 or 11 computers. Other Operating systems are still not supported by this adapter and may not work. I hope this answers your question. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questioncan i connect my ps4 control to my pc with windows 10 using this bluetooth usb adaptor

Asked 1 year ago by lui.

• A:Answer Yes, this should work

  Answered 1 year ago by felipeVerified Purchase

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Q: QuestionI know this says compatible with Windows but has anyone tried this on MacOS?

Asked 2 years ago by RedMosquito82.

• A:Answer Hi RedMosquito82, Please note that this adapter is not compatible with Windows® 8, Windows® 7, Windows XP®, Windows Vista®, Chrome OS, or Mac OS, Android OS, game consoles, or Linux OS. Shai | Insignia Support https://www.bestbuy.com/insignia

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this work on xbox and can you connect Bluetooth earbuds to it

Asked 1 month ago by Justin.

• A:Answer Yes you can! I've had it for almost 2 years now and it works greatly with any bluetooth device.

  Answered 2 weeks ago by MichaelVerified Purchase

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Q: QuestionIs this compatible with a Microsoft ergonomic wireless keyboard

Asked 3 months ago by Carlos.

Q: QuestionWhat is the range of this USB Bluetooth Dongle?

Asked 4 months ago by reidp.

Q: QuestionCan this be used as a replacement dongle for an Insignia PK4KC823 keyboard

Asked 5 months ago by Mark.

• A:Answer Thank you for your inquiry! The Insignia™ Bluetooth 5.0 USB Adapter is designed to provide Bluetooth connectivity to laptops and desktops, but it cannot serve as a replacement dongle for the Insignia PK4KC823 keyboard if that keyboard originally used a proprietary 2.4GHz USB receiver. Shiela | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this adapter charge my garmin 840 bike computer

Asked 5 months ago by Anonymous.

• A:Answer Hi there! The Insignia™ Bluetooth 5.0 USB Adapter is designed to enable Bluetooth connectivity on Windows PCs—it allows your computer to communicate wirelessly with Bluetooth-enabled devices like headphones, keyboards, or fitness trackers. However, it does not provide power or charging capabilities. |Angelica| Insignia Products|.

  Answered 5 months ago by InsigniaCustomerSupport

  
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