“Help!!! I can not get the needle to read the record.”

1-4 of 4 Answers

• Make sure you took off the needle guard. If you did that, you may need to adjust the tracking force on the other end of the arm so that it presses down more onto the record. Do it just enough so that it plays the record and maybe a little more so it doesn't skip but do NOT just turn it to apply max pressure because that can damage the records when it plays. If you are unsure of how any of that works, I suggest you look up a Youtube review of this turntable, the first result should show you how to adjust it (Note, you don't NEED a scale, just keep slowly adjusting it)

  Answered by Locke 4 years ago

  • 

  Helpful (3)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Check to see if a little plastic shipment guard has been left on the needle.

  Answered by GroundControl 4 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Needle pressure is controlled by the counterweight. For product support, please visit https://www.insigniaproducts.com/email-us

  Answered by InsigniaCustomerSupport 4 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• WOW!! I'm having the same problem it's going back tomorrow

  Answered by Nolafan 4 years ago

  • 

  Helpful (1)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.