“Hello I just purchased this item however the left handheld battery reads charge when using the handheld it wouldnt operate so I put a regular battery inside of it and it works fine What's going on is it a defective item and I should return it?”
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Hi Nativemother! I'm sorry to hear that you're having trouble with your Insignia Charge Station for Meta Quest 2. It sounds like there may be an issue with the left handheld battery. I would recommend contacting our technical support team at 877-467-4289 for assistance with troubleshooting the issue. They may be able to provide you with some solutions to try before deciding to return the item. Thank you for reaching out and we hope to help resolve this issue for you. JC | Insignia Support https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-2-white/6479057.p?skuId=6479057
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