A:AnswerThank you for your inquiry! The center part of your Insignia™ Dual Zone Wine and Beverage Cooler, including the center of the doors, might feel hot due to the heat dissipation process. This is a common feature in many refrigerators and coolers, where the heat generated by the compressor and other components is released through the frame and door seals to prevent condensation and ensure efficient cooling. However, if the heat feels excessive or if you notice any unusual performance issues, it might be a good idea to check the ventilation around the cooler, ensure the door seals are clean and intact, and make sure the cooler is not placed in an area with high ambient temperatures. If the problem persists, it might be best to contact Insignia customer service hotline number: 877-467-4289. If you continue to experience issues with your cooler, reaching out to them directly should help resolve the problem. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerI had the same exact issue with mine after 2 years and 3 months (I had purchased the 2-year Geek Squad plan - just my luck). I had an appliance repair technician out to diagnose the issue, and he said it was a sealed system leak issue, and the repair would cost close to $1,000.00. He also said that most people don't think that it's worth it financially to fix it. So, it's basically junk after two freakin years! Thanks, Insignia!
A:AnswerThe Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors can store up to 42 standard wine bottles if you use it exclusively for wine. Patricia | Insignia Support
A:AnswerThe Insignia™ Dual Zone Wine and Beverage Cooler with Glass Doors is quite versatile and can accommodate different bottle sizes, including Magnum wine bottles. Here are some options for fitting 2-4 Magnum bottles:
1. Upright Position: You can place the Magnum bottles upright, but this might take up a significant portion of one side, depending on the height of the shelves.
2. Across a Shelf: Laying the bottles horizontally across a shelf is another option. This might allow you to fit a couple of Magnum bottles per shelf, but it could limit the space for other bottles or cans.
3. Diagonal Position: Placing the bottles diagonally on a shelf can help maximize space. However, this might mean dedicating an entire shelf to just one or two Magnum bottles.
The cooler has adjustable and removable shelves, so you can customize the layout to fit your needs. If you plan to store a mix of standard and Magnum bottles, you might need to experiment with different configurations to find the best fit.
If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerThank you for your inquiry! The Insignia™ Dual Zone Wine and Beverage Cooler is designed primarily for indoor use, although it can be used in some semi-protected outdoor settings. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi Darrin! The Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors does not typically come with a cover for the back of the unit. The back of the unit is designed to allow for ventilation and proper operation of the cooling system. For more product information please check the link below. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi there! We're sorry to hear that the doors on your Insignia™ - Dual Zone Wine and Beverage Cooler are not lined up. This could be due to a few reasons:
1. Leveling: If the cooler is not leveled during installation, the doors may not close or seal properly, causing them to appear misaligned1. You can adjust the leveling of the cooler by turning the adjustable feet at the bottom of the unit.
2. Hinges: The hinges of the doors might need adjustment. This usually involves loosening the screws on the hinges, aligning the doors, and then tightening the screws again. Please refer to the user manual for specific instructions.
If you’ve tried these steps and the doors are still not aligned, please contact our customer hotline at 1-877-467-4289 for further assistance. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi Joe! The Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors - Stainless Steel shelves slide out or pull out but not the whole way. For more product information, please check the link below! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi Lucama! You may contact our customer care at 1-877-467-4289.Alternatively, you can purchase handles and a tool bag at hardware stores like Home Depot, Lowe's, or online retailers like Amazon or eBay. These stores typically have a wide selection of handles and tool bags to choose from.
JC | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi WineGuy, thank you for showing interest in our product. The weight of this Insignia™ - Dual Zone Wine and Beverage Cooler with Glass Doors is 125.6 pounds. If you need more product information, kindly refer on the link below. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerThank you for reaching out! For ordering spare parts for your cooler, you can visit our part store website at partstore.encompass.com. Simply enter your model number in the search bar, then scroll down to find the part number for the specific part you need. If you have any questions or need further assistance, feel free to ask. We're here to help!
Carl | Insignia Support | https://www.bestbuy.com/site/insignia-dual-zone-wine-and-beverage-cooler-with-glass-doors-stainless-steel/6437135.p?skuId=6437135
A:AnswerHi JD, there is no extra key for this beverage cooler. It is just came with it only.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
A:AnswerHi there!
The default temperature setting is 54° F (12° C), and the default temperature scale is ° F.
When the up or down buttons are pressed, the temperature increases or decreases in increments of one degree.
To switch the display between F° and C°, press and hold the up and down buttons at the same time for approximately three to five seconds.
Insignia Support
Angela
www.insigniaproducts.com/support
A:AnswerHi IceFamily, bottles come in many sizes so hard to say but the depth is 25.5.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
