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Hello, thank you for contacting us. We appreciate your question regarding why your Insignia Fire TV Replacement Remote may not be working with your TV. Since remote issues can have several causes, including pairing, compatibility, or hardware concerns, our support team can walk you through the correct troubleshooting steps and help resolve the issue quickly. Please reach out to us at [email protected] or call 877‑467‑4289 with your TV model number, and we’ll be happy to assist you further. Narendra | Insignia
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