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Hi tmives, thank you so much for raising your concern for your Insignia™ - Portable Ice Maker with Auto Shut-Off. I know how inconvenient this could be since you ice tray or ice basket is missing. To further assist you for the replacement, since this is a pre-installed part of the ice maker kindly, contact our Insignia Hotline Support at 1-877-467-4289. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
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