“Why do some of the controls work and some don’t? I just purchased my TV a month ago and some controls on the remote will work and some won’t...”
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Try the following steps, press and hold at the same time for 10 seconds the following buttons: DPAD-left, back and menu (≡). Then, to pair again the remote press and hold the Home Button for about a minute. If you need personalized assistance, please visit insigniaproducts.com/email-us
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