“Model #NS-RCFNA-19 I have Amazon Prime membership. When I watch a movie, I go to the "options" button on the remote and go to "captions" on the screen. The captions option is always "off". How do I access captions so I can turn them on?”
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Using the Voice Remote go to Home > Settings > Accessibility > Closed Caption For more information, please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=GF2WDRKM6AWE4SLM David M. - Insignia Support
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