“I constantly have a problem with pairing. I hadn’t used for a while. I turned everything back on and all it does is blink blue. I’ve tried several times and they won’t pair so I can use them. PLEASE HELP!”
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Hello blinkingblue, We are very sorry to read you are experiencing this issue with one of our products. Please follow the steps below: 1. The docking station is turned on by plugging in the AC adapter. The Power/Pairing indicator on the docking station blinks (blue). 2. To turn on your headphones: • Press and hold (power) on the right earpiece for two seconds. OR • If the headphones are on the base, lift them off. The Power/Pairing indicator on headphone lights solid blue. 3. When the Power/Pairing indicator on the headphones and the Pairing indicator on the docking station both light solid blue, an active link is established between the headphones and the docking station. The system is now on and ready to use. If the power indicators on the headphones and docking station continue to blink once a second, they are no longer paired to each other. If this happens, follow these steps: • Make sure that the headphones and docking station are within range of each other (ideally in the same room). • Turn off the headphones and unplug the docking station. • Turn on the headphones and plug in the docking station. The blue LEDs on the headphones and docking station will blink fast when pairing. For more questions and product support you may contact our customer service at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST. Chelsea Insignia Support Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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