“What is causing heavy static as soon as I take it off the charger”

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• Try unplugging it and then re-plug it back in. I have sometimes lost signal. Also check your TV setting to make sure you’re using the hdmi or optic channel for the headphones. Hope this helps.

  Answered by Pastordave 2 years ago

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• Hi there, make sure that there are no other connected devices interfering the headphone to avoid static. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered by InsigniaCustomerSupport 2 years ago

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