“Insignia headphones won't pair. Just keep blinking blue lights. Optical port used and bottom light on docking station is on. 2019 Sony Bravia doesn't recognize them, and neither does my phone.”
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Copilot Sent by Copilot: It sounds like you’re having a frustrating experience with pairing your Insignia™ RF Wireless Over-the-Ear Headphones. Let’s try to troubleshoot this together: 1. Ensure Proper Mode: Make sure the docking station is in pairing mode. Press and hold the pairing button on the docking station for about five seconds until the blue light starts blinking rapidly. 2. Shorten Distance: Ensure the headphones are close to the docking station during the pairing process. 3. Reset Headphones: Turn off the headphones, then press and hold the power button for more than two seconds to turn them back on. The blue light should start blinking, indicating they are in pairing mode. 4. Check Connections: Ensure the optical cable is securely connected to both the TV and the docking station. Sometimes, a loose connection can cause pairing issues. 5. Pair with Phone: Try pairing the headphones with your phone again by turning on Bluetooth and selecting the headphones from the list of available devices. If they still don’t pair, try restarting your phone and attempting the pairing process again. If these steps don’t resolve the issue, there might be a problem with the headphones or the docking station. You might want to contact Insignia customer support for further assistance. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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