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  • Angle. Insignia™ - RF Wireless Over-the-Ear Headphones - Black.
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  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • Insignia - RF Wireless Over-the-Ear Headphones Features video 0 minutes 47 seconds

Insignia™ - RF Wireless Over-the-Ear Headphones - Black

Model:
NS-HAWHP2
SKU:
6281625
$129.99
Save $10
Comp. Value: $139.99
Page Showing 81-100 of 471 questions
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  • QuestionMy headphones are not clear when right on my ears. They are clear if I hole them a short distance (1") away. What is this all about?

    Asked by carole.

    • Answer It sounds like you're experiencing an issue with the sound quality of your Insignia™ RF Wireless Over-the-Ear Headphones. Here are a few potential reasons and solutions: 1. Fit and Positioning: Sometimes, the positioning of the headphones on your ears can affect sound quality. Ensure the ear cups are properly aligned with your ears and that they form a good seal. Adjust the headband for a snug fit. 2. Interference: Wireless headphones can sometimes experience interference from other electronic devices. Try moving away from other wireless devices or sources of interference to see if the sound quality improves. 3. Volume Levels: Check the volume levels on both the headphones and the connected device. Sometimes, mismatched volume settings can cause distortion or unclear sound. 4. Battery Level: Ensure the headphones are fully charged. Low battery levels can sometimes affect performance. 5. Audio Source: The quality of the audio source can also impact sound clarity. Try playing different audio files or streaming from different sources to see if the issue persists. 6. Reset and Re-pair: Try resetting the headphones and re-pairing them with your device. This can sometimes resolve connectivity issues that affect sound quality. If these steps don't resolve the issue, it might be worth consulting the user manual or reaching out to Insignia customer support for further assistance. Let me know if there's anything else I can help with!

      Answered by InsigniaCustomerSupport

  • QuestionCan the Insignia -RF Wireless Over the ear headphones be used with ps5?

    Asked by KeithannS.

    • Answer Hello! Thank you for reaching out. Yes, our RF wireless headphones are compatible with the PS5 console. I hope this information is helpful. Please don't hesitate to ask if you have any further questions. - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionMy headphones didn’t come with an instruction manual. Is there one I can download?

    Asked by InstructionGuide.

    • Answer Yes, you can download the instruction manual for your Insignia™ RF Wireless Over-the-Ear Headphones from the Best Buy website. Just search for your headphone's model number and check the features tab. If you need help with any specific part of the manual, feel free to ask! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionWhere and I buy replacement ear pads for Insignia Digital Wireless Headphones NS-HAWHP2.

    Asked by sandrock.

    • Answer I was on the phone with Insignia for the same reason. They were unable to help but gave me part store by imcomposs. 855-975-6831 I tried calling them but no answer.

      Answered by Anonymous

  • QuestionIs there anyway to turn off headphones and listen to tv without unplugging headphones from the tv?

    Asked by Chris.

    • Answer The answer below from Patricia is not accurate. I have them them plugged into the earphone jack and turned the headphone off and the volume does not switch back to the TV. Please advise.

      Answered by DDra

  • QuestionDownload manual

    Asked by Judy.

    • Answer Hello, You can find our user manual on the Best Buy website. Simply enter your SKU or model number in the search bar, click on your item, and then scroll down to the "Features" section where you will find the user manual available for viewing. - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionGot 2 sets of headphones, attaching 1 set to TV via Optical. Connected RCA cables to the output & connected the other end to the RCA input on the other transmitter. Each transmitter is connected to their own power supply. Only get sound from set #1. HELP!

    Asked by RonM.

    • Answer It sounds like you're experiencing a common issue with multiple audio outputs. Here are a few steps to troubleshoot: 1. Ensure your TV's audio output settings are correctly configured. Go to the TV's audio settings and make sure the output is set to PCM (Pulse Code Modulation) instead of Dolby Digital or other formats. 2. Double-check all connections to ensure they are secure. Make sure the RCA cables are properly connected to both the TV and the second transmitter. 3. On the second set of headphones, try switching the input source. There might be a button on the headphones or the transmitter to change between optical and RCA inputs. 4. Turn off both transmitters and the TV, then turn them back on. This can sometimes reset the connection and resolve any issues. 5. Test each set of headphones individually to ensure both are working correctly. Connect each transmitter one at a time to see if they both receive audio when connected separately. If these steps don't resolve the issue, there might be a compatibility problem or a fault with one of the transmitters. In that case, contacting Insignia customer support for further assistance would be a good next step. If you need more help, feel free to ask!

      Answered by InsigniaCustomerSupport

  • QuestionAre the headphones A2DP compatible for Samsung TV?

    Asked by JohnnyJ.

    • Answer Hello! Thank you for reaching out. I would like to inform you that these headphones do not have A2DP functionality, as they use Radio Frequency to transmit signals to the headphones with the charging dock. I hope you find this information helpful. If you have any further questions, please feel free to ask! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionHi I was given these recently and I get sound from both the tv and the headphones at the same time. How can I do headphones only? thx!

    Asked by kkjjkkjj.

    • Answer Hello! Thank you for reaching out. Unfortunately, you are unable to play sound through two devices simultaneously, such as headphones and your TV. To change the sound output to your headphones only, please go to "Settings" > "Display & Sounds" > "Audio Output" > "Digital Audio Format" and select either "PCM" or "Dolby Digital." I hope you find this information helpful. If you have any further questions, please don't hesitate to ask. Thank you! - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionAre these headphones available in store

    Asked by BGF.

    • Answer Thank you for your inquiry! The Insignia RF Wireless Over-the-Ear Headphones in black are available for purchase at Best Buy. You can check the availability at your local Best Buy store by visiting their website and entering your location details. This will provide you with the most accurate information on whether the headphones are in stock at a store near you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625

      Answered by InsigniaCustomerSupport

  • QuestionHow do I get the User Guide? Where is the tab for Support and Downloads?

    Asked by EarsNeedHelp43.

    • Answer Hi, To get the user manual for the Insignia™ RF Wireless Over-the-Ear Headphones, please visit this link: https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625. Once there, navigate to the Features section and then to Manuals and Guides. You can easily download the user guide from there. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWe purchased our headphones in 2016 and have had no problems. This morning, when my husband put them on, he noticed that the black piece under the center underside appears to be cracking. Is there a way to repair this? Thanks.

    Asked by Cupcake.

    • Answer It’s great to hear that your Insignia™ RF Wireless Over-the-Ear Headphones have served you well since 2016! For the issue with the cracking black piece under the center underside, here are a few steps you can take: 1. Inspect the Damage: Carefully examine the cracked area to determine the extent of the damage. If it’s a minor crack, you might be able to fix it yourself. 2. Use Adhesive: For minor cracks, a strong adhesive like epoxy or super glue can be used to bond the cracked pieces together. Apply the adhesive carefully and allow it to dry completely before using the headphones again. 3. Reinforce with Tape: If the crack is more significant, you can reinforce the area with electrical tape or a similar strong tape. This can provide temporary support until you find a more permanent solution. 4. Contact Insignia Support: Since the headphones are several years old, it might be worth reaching out to Insignia customer support for advice. They might offer repair services or suggest replacement parts. 5. Professional Repair: If you’re not comfortable repairing the headphones yourself, consider taking them to a professional repair service. They can assess the damage and provide a more durable fix. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionInsignia headphones won't pair. Just keep blinking blue lights. Optical port used and bottom light on docking station is on. 2019 Sony Bravia doesn't recognize them, and neither does my phone.

    Asked by Jz.

    • Answer Copilot Sent by Copilot: It sounds like you’re having a frustrating experience with pairing your Insignia™ RF Wireless Over-the-Ear Headphones. Let’s try to troubleshoot this together: 1. Ensure Proper Mode: Make sure the docking station is in pairing mode. Press and hold the pairing button on the docking station for about five seconds until the blue light starts blinking rapidly. 2. Shorten Distance: Ensure the headphones are close to the docking station during the pairing process. 3. Reset Headphones: Turn off the headphones, then press and hold the power button for more than two seconds to turn them back on. The blue light should start blinking, indicating they are in pairing mode. 4. Check Connections: Ensure the optical cable is securely connected to both the TV and the docking station. Sometimes, a loose connection can cause pairing issues. 5. Pair with Phone: Try pairing the headphones with your phone again by turning on Bluetooth and selecting the headphones from the list of available devices. If they still don’t pair, try restarting your phone and attempting the pairing process again. If these steps don’t resolve the issue, there might be a problem with the headphones or the docking station. You might want to contact Insignia customer support for further assistance. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionThey have worked flawlessly until the last 2 years. Now i get a half hour use after fully charging them, started 2 months ago. How can i replace the battery or exchange them? I believe the battery is defective since the performance changed so quickly.

    Asked by JW.

    • Answer That's because they are worn out don't last forever, that being said it's a quality product 2 years is pretty good actually.

      Answered by Anonymous

  • QuestionWhat comes in the box?

    Asked by Ronald.

    • Answer The Insignia™ RF Wireless Over-the-Ear Headphones (NS-HAWHP2) package includes the following items: RF Wireless Over-the-Ear Headphones, docking station for charging and storage, 3.5 mm to RCA cable for connecting to various audio sources, AC/DC adapter for power and Owner’s manual for setup and troubleshooting. These headphones are designed to provide a comfortable and convenient wireless listening experience. If you have any other questions about these headphones or need further assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625

      Answered by InsigniaCustomerSupport

  • QuestionWill the headphones and TV speakers work at the same time?

    Asked by lawdog.

    • Answer The Insignia™ RF Wireless Over-the-Ear Headphones are designed to work independently of the TV speakers. When you connect these headphones to your TV, the TV speakers will typically be muted to allow for a private listening experience. If you want to use both the headphones and the TV speakers simultaneously, you might need to adjust the audio settings on your TV or use an external audio splitter. However, this feature is not commonly supported by most TVs. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionCan just the headphones be replaced?

    Asked by Nana.

    • Answer Thank you for your inquiry! Yes, typically you can replace just the headphones for models like the Insignia RF Wireless Over-the-Ear Headphones, as long as they are compatible with your existing transmitter or base unit. Keith | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625

      Answered by InsigniaCustomerSupport

  • QuestionCan these headphones provide enough volume for a hearing impairment?

    Asked by RonS.

    • Answer The Insignia RF Wireless Over-the-Ear Headphones are designed primarily for general audio usage, providing a good sound experience for casual listening. However, whether they can provide enough volume for someone with hearing impairment depends on various factors, including the severity of the impairment, personal preference, and the specific design of the headphones. It's always a good idea with hearing impairment to consult with a hearing specialist to find the best listening solutions tailored based on your needs. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625

      Answered by InsigniaCustomerSupport

  • QuestionReplace battery insignia NS-HAWHP2 headphones,like to know how to change battery?

    Asked by Rich.

    Answer This Question

  • QuestionHow long charge in my Insignia headphones last?

    Asked by J.

    • Answer Hello! This Insignia™ - RF Wireless Over-the-Ear Headphones can be charged for up to four hours and will last for up to 10 hours with continuous use. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-rf-wireless-over-the-ear-headphones-black/6281625.p?skuId=6281625

      Answered by InsigniaCustomerSupport

Page 5, Showing 81-100 of 471 questions

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