“When I plug in my laptop into the top slot, it doesnt charge but it works on other adaptors that can pull less. Why? I got this for my 240V laptop.”
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Hello Katie, thank you for your question. The reason your laptop does not charge in the top slot is because this travel adapter is not designed to support high‑wattage 240V laptops. While it can power smaller, lower‑demand devices, many laptops require significantly more stable power than this adapter’s outlet can provide. For that reason, your laptop may work with other adapters but not through this specific port. Sudeep | Insignia
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