Questions & Answers

Q: QuestionDoes this device work for Spain?

Asked 9 hours ago by Lost1.

Q: QuestionWill this work in Saudia Arabia? If it doesn't work can I use with a converter?

Asked 1 week ago by Syed.

Q: QuestionCan I use the adaptor in rome, italy to charge my sangsung phone or phone charging bank?

Asked 1 month ago by Anonymous.

Q: QuestionWhich one used for television adapter oulet or converter outlet

Asked 1 month ago by Tai.

Q: QuestionCan this adapter be used in south Africa

Asked 1 month ago by Don.

Q: QuestionCan this adapter be used in Egypt?

Asked 1 month ago by Anonymous.

Q: QuestionIm going to be traveling to Europe in a couple of days. Im planning on taking my straightener and curling iron. Will this adapter work?

Asked 2 months ago by Anonymous.

Q: QuestionDoes the adapter work in the Phillipines?

Asked 2 months ago by Anonymous.

Q: Questioni have guests coming from the philippines. would this work here in the Us with their phone voltage 220 ? They need to charge their phones from the Philippines while staying here in the US.

Asked 3 months ago by mm.

Q: QuestionWill this work in Japan?

Asked 4 months ago by Red.

• A:Answer Hi Red! this adapter is specifically designed for use in regions like the UK, EU, Australia, China, and North America, so it may not be compatible with outlets in Japan. Jeth | Insignia Support.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this converter work in South Africa, Dubai and Zimbabwe? Do I still need an adapter?

Asked 4 months ago by Madden.

• A:Answer The Insignia™ Travel Adapter and Converter works in Dubai and Zimbabwe because both countries use Type G plugs, which are included in the adapter set. However, it does not include a Type M plug, which is the standard in South Africa, so you will need to purchase a separate adapter for use there. The converter also supports voltage conversion from 220–240V to 100–120V, which is useful for single-voltage devices like hair dryers. For dual-voltage devices such as most phone or laptop chargers, you only need the adapter, not the converter. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use it on a TV which I bought from SFO with a supply of 120V here in Fiji?

Asked 5 months ago by Wise.

• A:Answer Thank you for your inquiry! Yes, you can use the Insignia™ Travel Adapter and Converter - Black in Fiji with a TV purchased from San Francisco that operates on 120V. This device is specifically designed to convert the higher voltage used in countries like Fiji (220–240V) down to the standard U.S. voltage of 100–120V, which your TV requires. It also includes multiple international plug types, including those compatible with Fijian outlets. With a power output capacity of up to 2000 watts, it can safely support most electronics, including TVs, as long as their power consumption stays within that limit. Before using it, just double-check your TV’s wattage—usually listed on the back panel or in the manual—to ensure compatibility. This adapter is a practical solution for safely using U.S. electronics abroad.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWILL THIS WORK IN THE AZORES

Asked 5 months ago by RAH.

• A:Answer Yes, the Insignia™ Travel Adapter and Converter – Black will work in the Azores. It includes plug types compatible with Europe and converts voltage from 220–240V to 110–120V, which matches the Azores' power system. Patricia | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: Questioncan this convert 110v to 220v?

Asked 5 months ago by avcd.

• A:Answer The Insignia™ Travel Adapter and Converter (NS-MTCA) can convert voltage from 220–240V down to 110–120V, which is useful if you're traveling to a country with higher voltage and want to use devices designed for North American voltage. However, it does not convert 110V up to 220V. So, if you're in a country with 110V power and want to use a device that requires 220V, this converter will not work for that purpose. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionTwo plugs say they work in Europe. One is for Northern Europe. The other is for Southern Europe. Which one works in Paris, France?

Asked 5 months ago by Anonymous.

• A:Answer Hi! For Paris, France, you should use the plug labeled for Northern Europe, as France uses Type C and Type E plugs with two round pins, which are standard across much of Northern and Western Europe and operate on 230V at 50Hz. Jeth | Insignia Support.

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan this converter charge a 220v appliance from the UK while we are in the US?

Asked 7 months ago by Anonymous.

• A:Answer Hi Insignia Customer, our adapter and converter are not designed for use with appliances, as they are not built to withstand prolonged periods of being plugged in. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionI need Type C Type E Type F Type G Does this unit supple all 4 Types?

Asked 7 months ago by Conn.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ Travel Adapter and Converter supports multiple plug types, including Type C, Type E, Type F, and Type G. This makes it versatile for use in various regions around the world, including Europe, Asia, and Great Britain. Keith | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have slot for usb

Asked 7 months ago by USB.

• A:Answer The Insignia™ Travel Adapter and Converter does not have a USB slot. It is designed to convert voltage and provide compatibility with various international plugs, but it does not include USB ports. Patricia | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this package include the G and D adapter for Tanzania Africa?

Asked 8 months ago by Tony.

• A:Answer Thank you for your inquiry! The Insignia™ Travel Adapter and Converter package includes five international plug adapters, which are compatible with outlets in various regions, including the UK, Europe, Australia, China, and North America. However, it does not specifically mention including Type G (used in Tanzania) or Type D adapters. For travel to Tanzania, you might need to purchase a separate adapter that supports Type G and Type D plugs. Keith | Insignia Support

  Answered 8 months ago by InsigniaCustomerSupport

  
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