I've used a NS-PU9835 for on a Dell laptop running Windows 10 Pro. I got a new Dell 2-in-1 running Windows 10 Pro, and got a new NS-PU9835 for it. Oddly, my OLD NS-PU9835 works in both PCs, but the new NS-PU9835 works only in the OLD PC. Any ideas? null

Question

InsigniaCustomerSupport · Accepted Answer

Hi.

This could be caused by several reasons and I would love for us to correctly troubleshoot your device. Please reach us at https://www.insigniaproducts.com/contact-us.

Cesar G. - Insignia Support

“I've used a NS-PU9835 for on a Dell laptop running Windows 10 Pro. I got a new Dell 2-in-1 running Windows 10 Pro, and got a new NS-PU9835 for it. Oddly, my OLD NS-PU9835 works in both PCs, but the new NS-PU9835 works only in the OLD PC. Any ideas?”

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