Questions & Answers

1-10 of 25 Questions
  • Question
    NO DRIVERS AVAILABLE FOR DOWNLOAD ON-LINE????   (5 Answers)

    I wonder if Insignia realizes that most people don't have dvd/cd drives on their macs! Read on box that it contained a dvd/cd to install drivers -- I assumed it would be available for download on their site (I recently purchased a usb to serial from them and it was very easy on-line install) -- I assumed wrong!

    By Tony May 22, 2015.

    Answers
    • Best 
      Answer

      The driver is here: http://www.insigniaproducts.com/cms/files/NS-PU98635_Driver.zip

      By Anonymous May 26, 2015.

    • Question
      How do I get the driver to work with Windows 10?   (5 Answers)

      I cannot get the driver to work with Windows 10!

      By Greg August 4, 2015.

      Answers
      • Best 
        Answer

        I loaded the driver FIRST before connecting the device to an USB3 port. It worked immediately on my Win10 desktop. The Enet connection on my desktop would not get a green light using a Netgreat Network Extender but the USB3-Enet device solved my problem with Win10.

        By Favpixs August 23, 2015.

      • Question
        Do you have the windows 10 drivers?   (5 Answers)

        By Luis Valles October 13, 2015.

        Answers
        • Best 
          Answer

          Auto installed on my Win 10 machine, no problem.

          By Bonsai2924 January 16, 2016.

        • Question
          work with acer google chromebook?   (5 Answers)

          Will this work for wifi only acer google chromebook, also does it just plug in and ready without installing anything else?

          By Anonymous March 26, 2016.

          Answers
          • Best 
            Answer

            I installed this on a windows 7 machine. I expected the drivers to just be loaded. Then realized that I was not connected to the internet and the operating system did not have the driver. After using the included CD it started working. Conclusion, Drivers are necessary. The box with the CD says drivers for a PC (windows) or a MAC are included.

            By Sam9 August 26, 2016.

          • Question
            Does this works with Nintendo Switch?   (5 Answers)

            By MightyMac April 19, 2017.

            Answers
            • Best 
              Answer

              No it doesn't. I tried and it doesn't work with the Nintendo Switch

              By Redevil06 June 23, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Will this work on the Amazon Fire Stick?   (5 Answers)

            By Danny February 18, 2017.

            Answers
            • Best 
              Answer

              Hello Danny, Amazon fire does no support the drivers for this since this was only tested for Windows and Mac. Omar S. - Insignia Support.

              By InsigniaCustomerSupport February 18, 2017.

              • Brand Representative
          • Question
            I only have USB 2.0 (old machine that I need). Is the USB downwards compatible?   (5 Answers)

            By Anonymous September 16, 2016.

            Answers
            • Best 
              Answer

              Yes it is downwards compatible

              By RadDocCHL February 24, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Will this work if my ethernet slot on my mother board is not working   (5 Answers)

            By Wahzoo August 8, 2016.

            Answers
            • Best 
              Answer

              I bought mine when LAN port on my mother board went out. This has been a great, easy to use alternative. I have had no issues with connection speed, lag, or reliability.

              By schyfti January 6, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Can I use this to hard wire my smart tv to the internet?   (5 Answers)

            My daughter is having trouble with her university's wireless access on her smart TV. Her friend was able to wire an Ethernet cable to her TV and it works much better. My daughter's smart TV doesn't have an Ethernet port, but it does have a usb port. We were hoping this adapter would allow her to get hardwired network access for improved performance.

            By Anonymous October 4, 2015.

            Answers
            • Best 
              Answer

              More than likely not. The TV will not be able to download or process the driver for the adapter.

              By InsigniaCustomerSupport October 6, 2015.

              • Brand Representative
          • Question
            does it work in linux? on a raspberri pi?   (3 Answers)

            By pixel September 30, 2015.

            Answers
            • Best 
              Answer

              yes it does at least with linux, on my laptop i am running window 10, but also have it partition and Ubuntu and Mint (Sarah). runs on everyone.

              By fv5635 December 9, 2016.

              • Verified Purchaser
              • My Best Buy® Member

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