Questions & Answers

Q: QuestionWhat is the length of the cable?

• A:Answer The cable length is 0.33 feet.

Q: QuestionWhat kind of warranty comes with this adapter?

• A:Answer This adapter comes with a 1 year limited warranty for parts and labor.

Q: QuestionWhat devices are compatible with this audio adapter?

• A:Answer This adapter works with computers, smartphones, tablets, headphones, and speakers.

Q: QuestionWhat is this adapter used for?

• A:Answer This adapter is a solution to connect and enjoy your audio.

Q: QuestionWhat is the wattage supported by the charging port?

• A:Answer The charging port supports up to 60 watts.

Q: QuestionDoes this adapter allow for charging while listening to audio?

• A:Answer Yes, this adapter allows charging with up to 60W of power while streaming audio.

Q: QuestionWhich chip is used in this dac?

Asked 1 month ago by Zach.

Q: QuestionIs this Best Buy Model: NS-ADAPTCHARGE35MM | SKU: 6641773 Apple MFi Certified ?

Asked 2 months ago by ChrisW.

Q: Questionwill the 3.5mm jack work as an input for a mic ?

Asked 2 months ago by Jamprowler.

• A:Answer Hello, and thank you for the question. The 3.5 mm jack on the Insignia USB‑C to 3.5 mm Audio Adapter is designed for audio output only, so it will not work as an input for a microphone. This adapter supports headphones and speakers but does not support mic functionality. Poojitha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the 3.5 mm port require power to work?

Asked 2 months ago by Anonymous.

• A:Answer Hello, thank you for your question. No, the 3.5 mm port on this adapter does not require separate power to work. The audio output functions normally as long as the adapter is plugged into your device’s USB‑C port. The USB‑C charging port is only needed if you want to charge your device at the same time while using the 3.5 mm audio connection. Sudeep | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this adapter MFi certified?

Asked 2 months ago by Anonymous.

Q: QuestionDoes this work with Motorola Edge 2024?

Asked 4 months ago by OrvalhoA.

• A:Answer Hello, thanks for your question. The Insignia USB‑C to 3.5 mm Audio Adapter with Charging (Model NS‑ADAPTCHARGE35MM) is designed to work with most USB‑C smartphones, including the Motorola Edge 2024, as long as the device supports USB‑C audio output. For best results, ensure your phone’s software supports USB‑C digital audio and pass‑through charging. Please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Sandhya | Insignia Products

  Answered 3 months ago by InsigniaCustomerSupport

  
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