“Setup the player and linked Spotify account. Worked great for about an hour. I left and came back and asked it to play a song from Spotify and it says ok I’ll play that song for you and then the song never plays. Any ideas why? I tried unplugging it.”
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Hello Eddie, Thank you very much for buying and reviewing our Voice Smart Bluetooth Speaker, this certainly help us to improve our products. Regarding the situation that you are having with your unit, please follow the next steps: Power off your unit for a minute and then power it back on, this is just to ensure the Google and Spotify servers are working correctly. If this does not work, perform a factory reset by pressing the on/off button for 12 seconds. If you need further assistance with the product, please visit the following link; https://www.insigniaproducts.com/contact-us Alex C. - Insignia Support.
Sorry, there was a problem. Please try again later.Could it be the volume is way down low or its set to mute? The buttons up top are sensitive.
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