“Unfortunately, I received a firmware 105 product. I want to know if it is impossible to force update.”

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• I had the same issue and I called customer support. They were able to push the 314 update to my device in a little over a day by my device MAC address. Give them a call and see if they can help you. Mine works great now.

  Answered by Bobby 6 years ago

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• I was unable to do so with the 105 product I received, and I spent an hour on the phone with a tech support supervisor to try. (It basically involved a lot of factory resets, and never worked.) We're returning it today.

  Answered by Groucho 6 years ago

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