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You have to get your phone on the same Home network and have the Bluetooth on the phone on at the same time. If doesn't work you have to return it for a new one. The setup should be effortless
Sorry, there was a problem. Please try again later.Did you change you phone to connect to the Google devices own wifi network first, as you need to do this in order to configure it to your home wifi network.
Sorry, there was a problem. Please try again later.Hi, Take it to the store the Best buy they replace it with another new or you can buy any other product in the store
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