“I bought one last year and been using it since but for a while i havent touched it. Now that i saw it again and I've charged it but it won't let me. Like when i connect it to power the red light will light up but it doesn't charge. What do i do?”
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Hi, Cessy. Thank you for sharing your inquiry with us. This could be related to the power supply. I recommend to try a different outlet (not power strip/surge protector) or a different charging cord. If the situation persists, please do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us where we will be happy to assist you. Alexander G. - Insignia Support
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