“Yesterday I had these paired with my iPhone and today I paired them back to my PC laptop but I am getting very muted sound that appears to be coming through as Mono instead of Stereo. Is there a Stereo/Mono toggle on the headphones?”
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Check that the sound output on the PC has "Headphones (INSIGNIA NS-xxxxxxxxx Stereo" as the sound output device and NOT "Headset (INSIGNIA NS-xxxxxxxxx Hands Free".
Sorry, there was a problem. Please try again later.not sure try repairing with computer and see if that solves it otherwise you might need a driver update. to my knowledge it should always be stereo.
Sorry, there was a problem. Please try again later.