Questions & Answers

Q: Questioncan use in seat air plane model ns-hawhp2

Asked 4 years ago by jack.

Q: QuestionDoes this support surround sound?

Asked 4 years ago by Johnny.

• A:Answer Yes, I just tested it after seeing your question. It supports surround sound as well as individual ear input (3D 5D ect).

  Answered 4 years ago by BuggyVerified Purchase

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Q: QuestionWill this work with 20th century gear? Like a Phillips or Marantz tuner where it just gets plugged into the female jack.

Asked 4 years ago by MARTY.

• A:Answer It should work with anything that uses a 3.5 mm jack.

  Answered 4 years ago by retz824

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Q: QuestionCan you use two headphones on the same tv

Asked 5 years ago by Skier.

• A:Answer No.

  Answered 4 years ago by Stantorini

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Q: QuestionSpeaking headphone-battery health, do I have to wait till the battery low warning comes on or it's ok to recharge when it's at, say 50%?

Asked 5 years ago by Patrick.

• A:Answer It best to charge when the battery is really low to preserve overall battery life. But you can charge it when ever you want to.

  Answered 4 years ago by JBakerVerified Purchase

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Q: QuestionDo they work on television's, my sound is separate from my wife?

Asked 5 years ago by Gary.

• A:Answer These headphones work on most Bluetooth enabled devices. Most TVs only support one audio output at a time.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow long will the sound last after charging?

Asked 5 years ago by gary.

• A:Answer I haven't any issues with the battery life of the headphones. I use it for 3-4 hours straight on video meetings. It also seems to recharge pretty quickly.

  Answered 5 years ago by JimmonsterVerified Purchase

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Q: Questionhow long does the sound work after charge?

Asked 5 years ago by gary.

• A:Answer This headphones should work for 10 hours.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIf I am wearing these and listening to the TV, can my spouse listen to the TV outloud via TV speakers??

Asked 5 years ago by Sharon.

• A:Answer Usually TVs support only one Audio Output at a time.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this be used or is it compatible with xbox one

Asked 5 years ago by Xboxone.

• A:Answer If your Xbox controller has a 3.5mm headphone jack, it should work.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work on a desktop computer?

Asked 5 years ago by RED.

• A:Answer Yes, these headphones are compatible with most computers.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questioncan this wireless over the ear headphones pair MacBook Air ?

Asked 5 years ago by Maoniu.

• A:Answer If your MacBook has built-in Bluetooth, these should work.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWould these work fine with hearing aids Behind-the-ear (BTE)?

Asked 5 years ago by JustCurious.

• A:Answer These are over-the-ear headphones, they will press your ears.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this headset be used with my iPad 9.7 ?

Asked 5 years ago by Bill.

• A:Answer Yes, I use it on same Ipad model.

  Answered 5 years ago by BearVerified Purchase

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Q: QuestionAre these headphones compatible with Roku?

Asked 5 years ago by Anonymous.

• A:Answer i don't know but they are bluetooth compatible with 2 different computer systems ,both windows and linux and every phone i have had would pair and connect with ease i do not have a roku and my firestick uses my TV speakers

  Answered 5 years ago by robBVerified Purchase

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Q: QuestionThis was working fine with my laptop, tablet and phone then I got new WIFI and it won't connect to any of my devices now. I tried resetting it based on the instruction but it just went on to powering on. It doesn't RESET anything. Please help!

Asked 5 years ago by missb.

• A:Answer To reset your headphones, while they are turned off, press and hold the power button for five seconds. The LED blinks red ten times. While the headphones are turned off, press and hold the power button for 4 seconds , to pair your headphones with a Bluetooth enabled device. The LED blinks blue and red alternately. Pairing mode is activated. For product support please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan these be paired with multiple devices?

Asked 5 years ago by cemuet.

• A:Answer These headphones work with only one device at a time.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: Questioncan you use it as a wired head set

Asked 5 years ago by wireduse.

• A:Answer Yes, you can use it as a wired head set with the included 3.5 mm audio cable.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan these connect to the PS4 bluetooth?

Asked 5 years ago by Jerry.

• A:Answer These headphones connect to most Bluetooth enabled mobile devices.

  Answered 5 years ago by InsigniaCustomerSupport

  
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