“I have one of the 13th gen cpu's that I bought last year. I have read that Intel is issuing returns. I am having the problems with my chip that have been reported. What can i do to get this problem resolved?”
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Greetings from the Intel team. Thank you for your question. Not all processors are affected by the Vmin Shift Instability issues. Intel is investigating options to identify affected processors on end-user systems. Customers experiencing instability symptoms on 13th and 14th Generation desktop processors should contact their system manufacturer, or in the case of an Intel Boxed Processor, contact Intel Customer Support. Ensure that the latest BIOS from your system or board manufacturer is being used. Contact your system or motherboard manufacturer for BIOS updates. Intel is offering a two-year extended warranty for the 13th and 14th gen Intel Desktop processors listed below: i9-13900KS i9-14900KS i9-13900K i9-14900K i9-13900KF i9-14900KF i9-13900F i9-14900F i9-13900 i9-14900 i7-13700K i7-14700K i7-13700KF i7-14700KF i7-13790F i7-14790F i7-13700F i7-14700F i7-13700 i7-14700 i5-13600K i5-14600K i5-13600KF i5-14600KF For Intel boxed processors presenting instability, contact Intel Customer Support: https://www.intel.com/content/www/us/en/support/contact-us.html#support-intel-products_873:873 Warranty Guide for Intel® Processors: https://www.intel.com/content/www/us/en/support/articles/000005494/processors.html Thank you for choosing Intel! Emilio_Intel
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