Questions & Answers

Q: QuestionDoes the keyboard light up

Asked 7 years ago by Jmm.

• A:Answer IOGEAR says: Thank you for choosing IOGEAR . No the wireless keyboard does not have a back light. Please check out IOGEAR.com for backlit gaming keyboards. Once again thank you for choosing IOGEAR.

  Answered 7 years ago by IOGEAR SUPPORT

  
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Q: QuestionIs it compatible with Nintendo switch

Asked 6 years ago by Nathaniel.

• A:Answer No, it is not compatible.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this keyboard compatible with PS4?

Asked 6 years ago by nnf.

• A:Answer Yes, this keyboard is compatible with PS4.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this compatible with Xbox one s ?

Asked 6 years ago by Dee.

• A:Answer Yes, it is compatible with Xbox one s.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs the keyboard compatible for Roblox?

Asked 6 years ago by Therobfather.

Q: QuestionIs it a membrane keyboard or a mechanical keyboard

Asked 6 years ago by Ben.

Q: QuestionDoes this keyboard light up like other gaming keyboards?

Asked 6 years ago by Momofagamer.

• A:Answer Unfortunately we never got ours to light up.

  Answered 6 years ago by AnonymousVerified Purchase

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Q: Questionis this blue tithe. sorry im a bad speller

Asked 6 years ago by coolkid.

Q: QuestionIs there like just the keymander?

Asked 7 years ago by JMxBATA.

• A:Answer IOGEAR says : Thank you for choosing IOGEAR. Yes the Keymander can be purchased separately from a bundle. The part number for just the Keymander is GE1337P . Once again thank you for choosing IOGEAR.

  Answered 7 years ago by IOGEAR

  
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Q: QuestionDoes this product come with the keymander, keyboard and mouse?

Asked 7 years ago by Gamer.

• A:Answer IOGEAR says : Thank you for choosing IOGEAR. Yes this link I s a complete bundle that includes the keymander (GE1337p) and the Keyboard and mouse combo. Once again thank you for choosing IOGEAR

  Answered 7 years ago by IOGEAR

  
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Q: Questioncan i used this accessory on my ps4

Asked 7 years ago by edd.

• A:Answer YES, JUST BOUGHT ONE FOR MY 13YR OLD AND SO FAR HE SAYS IT DOES WHAT HE WANTED IT TO DO

  Answered 7 years ago by JP2005Verified Purchase

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Q: QuestionDo you need a computer to set it keys up? And does this bundle come with the keymander, keyboard, and mouse?

Asked 7 years ago by Blind.

• A:Answer IOGEAR says: Thanks you choosing . It is highly recommended to configure with a computer however you can use an android based phone . We do have a lot of topics on advanced settings in our KeyMander forum, and we are also here to help so please contact us at 1-866-946-4327, email us at support@iogear.com, or come to our KeyMander user forum for additional support so we can improve your experience.

  Answered 7 years ago by IOGEAR

  
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Q: QuestionDoes this keyboard and mouse work on the xbox one, and on games such as Destiny 2 and Battlefield. And soes it come with instructions to connect to the xbox one.

Asked 7 years ago by Kenneth.

• A:Answer No, this set is not compatible with Xbox consoles.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionHow do you set it up to your xbox and controller? Kinda new to keyboard

Asked 7 years ago by Tanner.

• A:Answer Thank you for choosing IOGEAR! Check out the link below it has a full setup video! You can also contact us below so we can walk you through it. https://keymander.iogear.com/discussion/64/new-to-keymander-start-here-full-setup-video Keymander Forums: keymander.iogear.com Support phone line: 866-946-4327 x4862 Monday through Friday 7:30 am – 6:00 pm PST Support email: support@iogear.com

  Answered 7 years ago by IOGEAR

  
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Q: QuestionDoes this require 2 USB ports for the keyboard and mouse or does it require 1?

Asked 7 years ago by Ports.

• A:Answer In my setup the mouse and keyboard share the same usb.

  Answered 7 years ago by kjhllVerified Purchase

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Q: QuestionCan you change the keybinds

Asked 7 years ago by Mordred.

• A:Answer yes you can. You can even set them up differently for each game with presets.

  Answered 7 years ago by kjhllVerified Purchase

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Q: QuestionIs it compatible with every game specifically overwatch on Xbox one s

Asked 7 years ago by Aidenm.

• A:Answer Yes, this model is compatible with Overwatch.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs the keyboard mushy and will the mouse have a lagged connection since it is wireless and it is going through the controller emulator?

Asked 7 years ago by Nader.

• A:Answer If your mouse is skipping pixels and has a noticeable lag, it means the mouse settings within the game profile are not correctly configured. We understand that fine-tuning all the settings of a profile can take a longer period of time to get it to your ideal style of play, so we usually recommend to start by downloading a profile for your game from our user forum, and wait until after you get comfortable with how the systems works before spending your time customizing. Once you are very familiar with how all the adjustment options affect in-game play, you can dial in the profile to really complement your style of play. We do have a lot of topics on advanced settings in our KeyMander forum, and we are also here to help so please contact us at 1-866-946-4327, email us at support@iogear.com, or come to our KeyMander user forum for additional support so we can improve your experience.

  Answered 7 years ago by IOGEAR

  
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Q: QuestionIs there something i"m missing on setup. I followed all the steps but the mouse is not working

Asked 7 years ago by mouse.

• A:Answer IOGEAR Says: We are sorry if setup didn't go as easy for you as our video shows, but we do have several different methods of support to help it go more smoothly. If you are experiencing LOTS of lag, the mouse is definitely is not set up correctly and we would like to help you get it dialed in and make sure you are getting the maximum performance you expect. The good news is this is usually an easy fix, so please give us a call, email us or online chat with us so we can get you set up correctly. You can also download a profile from our KeyMander forum for most popular games. In any case, thank you for choosing IOGEAR and please call us at 1-866-946-4327, email us at support@iogear.com, or come to our KeyMander user forum for additional support, help topics and game profiles.

  Answered 7 years ago by IOGEAR SUPPORT

  
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