“It will not charge a Dell XPS 2-in-1 13". The mini-display port is not functioning, as my dell cannot see the 2nd monitor. I cannot find support for these issues on the IOGEAR website. There do not seem to be drivers? help?”
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I was using this on my macbook pro. I noticed that display port would not work as well. on a mac this is supposed to be the same as lightning port and can display to a monitor. I bought this to convert my laptop into dual monitors and use as a desktop when needed . I was able to get a monitor of the hub using the HDMI but not from the mini display. the charge setup was the following. Charging was not an issue, had the hub receive the charge via usbc and then then hub into the computer. I assume if you had two usbc you could also charge via the extra usbc and leave the hub as just a transfer. without the hub doing the mini display it almost defeats the purpose for me. I will need to get basically one usbc hub that can receive a charge and has hdmi output, and then another single usbc to hdmi and try to get my dual monitor display from there. We are using two different computers so hard to compare, but this is where I am with my scenario .
Sorry, there was a problem. Please try again later.I own this docking station and everything works great when it's plugged into a MacBook PRO computer. I would bring your gear to the Best Buy Genius Bar and let them take a look at it all together as a system. That may be to only way to troubleshoot what the problem is.
Sorry, there was a problem. Please try again later.We will need more information to help with your issue . To better service you and understand your set up, please feel to contact our customer support at 1-866-946-4327 or email us: [email protected]. Once again, thank you for choosing IOGEAR.
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