“675 Roomba having problems going back to dock. Usually dies before it makes it back. Suggestions?”

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• Dealing with IRooba tech support is DIFFICULT!! Very hard to hear, not primarily English speaking, and when the order was finally placed they didn't have the house number on the address! Calling them to fix took 20 mins.! Hope I get the replacement part.....

  Answered by SalM 5 years ago

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• It sounds like your robot can't find its home base, which may be due to where it's placed. Please reach out to our excellent customer care group, when you're home and with your robot, and they'll ensure you're good to go. Please reach out via live chat or email at https://www.irobot.com or call 877-855-8593 to get your robot performing as it should.

  Answered by iRobot representative 5 years ago

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• make sure is full charge and dock not have in the center of the run

  Answered by popeye282 5 years ago

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