“when I try to connect after factory reset the app says my roomba is one another acct. I have tried factory resetting and logging in to new accy. Please tell me how to get past the setup on the app. I am pretty sure the bot is connected to the app”
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Hello Phillip, Please check out the following article on how to set up your robot - https://homesupport.irobot.com/s/article/17734 If you are still having issues, we would suggest contacting our dedicated customer service agents - https://homesupport.irobot.com/s/
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