“Got brand new opened and put on charge. Used the first day done okay. Second day used but stopped and showed and said error code 31. Hit clean button and it run for a few more seconds and then give error code 31 again. What can we do for the error 31 code”
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iRobot tech support is awesome. Call them!
Sorry, there was a problem. Please try again later.Contact their service people. They are fabulous and we really need them with this type of device that uses technology so differently from other vacuums.
Sorry, there was a problem. Please try again later.I've had my Roomba s9+ for 5 months. Unfortunately for me the vacuum ran without any problems until it was too late to get a refund from Best Buy. Fortunately I purchased the Best Buy extended warranty. Every time I run my vacuum I have to deal with error 31 multiple times during each cleaning cycle. Following the directions for restarting and cleaning the hair off the rollers doesn't prevent error 31. This is a very expensive product. This should not be happening.
Sorry, there was a problem. Please try again later.its a known problem. call iRobot, they may try a few things, but will ultimately replace it. Great customer service.
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