“I have this in my work truck and when I got my phone replaced it refuses to allow my phone to connect. I disconnected my old phone but it still just says unsuccessful. Is there anyway to restart it or anything to allow a new phone?”
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I have some issues with this as well and ours is new, and installed by Best Buy technicians. What I have found is that if I do the following (since we have 6 family members in our home with phones), it seems to work: 1. Turn your phone's bluetooth on; 2. Hold down the phone button on the device installed in your car for a few seconds while your watching your phone's bluetooth connections; 3. When the name of this device pops up, click on it. What I think is happening is that if you don't hold down that button with the phone image on it on the device for about 5 seconds, it won't find the new device to connect.
Sorry, there was a problem. Please try again later.I was told that if I changed phones, I have to bring it back to BB to pair the new phone
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