A:AnswerThe arm comes with Allen keys, so you can configure it easily for how you want it to work. I support small 19-inch flat-screen monitors in both of my applications, and I have had no problems keeping them in place.
A:AnswerI have the same problem, my monitor is only 15 pounds and does this too. I don't know how to fix this. If anyone else knows how to fix this please let me know
A:AnswerThe mounts extends up to 18.29 inches. If you need more information about the dimensions of the monitor arm I recommend reaching out to our customer support team. You can contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
A:AnswerThe Ergonomic Monitor Desk Mount requires that the monitor has the VESA mounting holes that is needed to attach the monitor to the arm. The desk mounts supports up to 32" and 17.6 lbs. (8 kg). I also recommend reaching out to the monitor manufacturer to help verify combability. If you have any other questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
