Questions & Answers
Page Showing 1-12 of 12 questions
Q: QuestionDoes this work with a Dell intel Core i7 vPro 7th Gen?
Asked by Gaye.
- A:Answer We would recommend contacting the Technical Support team mentioned on the packaging in order to confirm whether or not your computer is compatible with such device, and in the case that it is not, they would recommend a device that will work for you.
Answered by J5create Team
Q: QuestionWill this support multiple external displays or just one? (Would this work for a dual monitor setup?)
Asked by Human.
- A:Answer This Adapter will only support (1) external display. Just depends which video connection, including resolution and hertz you prefer. No driver is needed. DisplayPort 4K @ 60 Hz HDMI 4K @ 30 Hz DVI 1920 x 1080 @ 60 Hz
Answered by J5create Team
Q: Questionwill this device connect 19 pin dvi port on my monitor to a display port 1.4 on my computer
Asked by joem.
- A:Answer The Adapter requires an available mini DisplayPort connection on a computer and a DVI –D (25 Pin) on a monitor. As long you have those connections available the Adapter will be compatible with your device.
Answered by J5create Team
Q: QuestionI have a 30 Mac Cinema Display (ADC connector). If i buy an Apple ACD to DVI adapter... will this connect the DVI from that adapter to the HDMI hub on a powered dock https://www.bestbuy.com/site/j5create-usb-type-c-trip
Asked by JAY.
- A:Answer We do not recommend daisy chaining with other adapters/hubs. We cannot guarantee full functionality. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
Answered by J5create Team
Q: QuestionDo you have an adapter to display my android phone micro usb a to hdmi
Asked by James.
- A:Answer The JUA165C will connect to your phone via USB micro or USB-C. Simply download the required app on your phone and done.
Answered by J5create Team
Q: QuestionIf I connect this from my Mac(2015) to my Asus monitor, will I get more than 60hz refresh rate?
Asked by John.
- A:Answer Depending on what type of connection you use; the JDA173 supports resolutions up to DisplayPort™ 4K @ 60 Hz; HDMI™ 4K @ 30 Hz; DVI 1920 x 1080 @ 60 Hz.
Answered by J5create Team
Q: QuestionIs the DVI on this adapter a standard DVI or is it a Dual Link DVI?
Asked by Anonymous.
- A:Answer The DVI connection on this adapter is 25 pin DVI-D Dual Link.
Answered by J5create Team
Q: QuestionWould this work as an adapter for my Apple Cinema Display HD 30', using both the DVI and display port inputs through to the mini display at the same time?
Asked by HT.
- A:Answer Unfortunately, you will only be able to output 1 display at a time with this device.
Answered by J5create Team
Q: QuestionWill this allow me to use 2 monitors with my MacBook Air (2012), or is it only for one additional monitor?
Asked by TriciaS.
- A:Answer It is only for one monitor at a time.
Answered by J5create Team
Q: Questiondoes this work with a Mac/USB-C? Also is there a usb-c adapter for both vga and dvi?
Asked by Knoeinlg.
- A:Answer No, this product does not work with Mac/USB-C. There may be a usb-c adapter for both vga and dvi sold by another company but we do not offer a product for that at this time.
Answered by J5create Team
Q: QuestionThe input on this item- is it a thunderbolt connection (going into the Mac)?
Asked by Esss.
- A:Answer The host connection is a Mini DisplayPort.
Answered by J5create Team
Page 1, Showing 1-12 of 12 questions
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