Questions & Answers

Name: j5create - USB 3.0 Mini Dock - Silver
Brand: j5create
SKU: 10115694
Price: 78.79 USD
Availability: InStock
Rating: 4.3 (1549 reviews)

j5create - USB 3.0 Mini Dock - Silver

Model:: JUD380; |
SKU:: 10115694

User rating, 4.3 out of 5 stars with 1549 reviews.

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$79.99

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QuestionWill this work to update my firestick?
Asked 6 years ago by Anonymous.
- Answer Unfortunately, this device will not work with your Amazon Firestick.
  Answered 6 years ago by J5create Team
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QuestionDo you need to plug this product into electric outlet for it to work?
Asked 6 years ago by moquiey.
- Answer Thank you for submitting a question. No, the JUD380 is indeed bus-powered, meaning it is powered by the computer when plugged in. The USB micro female port on the JUD380 is only to provide more power to the JUD380 for heavy wattage devices such as external hard drives, but it is not necessary. ** Feel free to contact the j5create Technical Support team for further assistance or if you have any other questions and someone will glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionWhat is the small DV 5v port on the side for?
Asked 6 years ago by James.
- Answer Thank you for submitting a question. The small micro USB female port next to the host cable is for providing more power to the JUD380 device incase you were to use devices such as external hard drives. But, it is not necessary to have it plugged in for normal functionality. ** Feel free to contact the j5create Technical Support team if you require further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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Questionneed to have 2 independent monitors running and do not have on this laptop a VGA contention. only a HDMI and then multiple USB connections. Was wanting to be able to have dual monitors running with different screen presentations
Asked 6 years ago by meathock.
- Answer The JUD380 will allow you have two monitors to extend or duplicate; if you wish to have two HDMI monitors, then I would recommend the JUA365 instead. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionAny idea why my VGA output is slightly blurry? I am using two identical monitors, one is plugged using VGA, the other one HDMI.
Asked 6 years ago by Leo.
- Answer I would recommend trying a different cable, if the issue persists, I recommend contacting the Technical Support mentioned on the packaging for further assistance.
  Answered 5 years ago by J5create Team
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QuestionWill this work with a Surface Pro 7?
Asked 6 years ago by Dock.
- Answer Yes it does. It also works with a tablet that doesn’t have a regular USB-A port but has type-c as long as you USB-A to type-c adapter.
  Answered 6 years ago by Anonymous
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QuestionWill this work with a HP Pavilion x360 pc
Asked 6 years ago by RonP.
- Answer Yes, the JUD380 is compatible with the HP Pavilion x360.
  Answered 6 years ago by J5create Team
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QuestionDoes this work with a Microsoft Surface Pro 7?
Asked 6 years ago by Sassandra.
- Answer Yes, however i would recommend a USB-c dock such as the JCD381 found here: https://www.bestbuy.com/site/j5create-usb-type-c-mini-docking-station/6201440.p?skuId=6201440
  Answered 6 years ago by J5create Team
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QuestionI have two laptops - one for work and one personal. Is it possible to simply connect via USB the one I am using to this docking station... meaning it is interchangable across brands?
Asked 6 years ago by Alvi.
- Answer We do not recommend daisy-chaining devices as they do not always work. We recommend direct connections. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionDoes this station also charge when used?
Asked 6 years ago by Cdtcpa.
- Answer No, the JUD380 does not charge your PC during use. The Power In port is for providing more power to the JUD380 for external hard drives for example, but not necessary. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionDoes this product have a lithium battery??
Asked 6 years ago by Market.
- Answer No, it does not. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionDo I need to download a driver or does it work without any downloads?
Asked 6 years ago by Sandy.
- Answer The JUD380 does indeed require a driver to be downloaded and installed. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionWould this work with an iPad Pro 11 inch
Asked 6 years ago by Jefferson.
- Answer No, the JUD380 requires a driver and we are not compatible with iOS, instead you will need to use a plug-and-play device such as the JCD383, JCD384 if your iPad has USB-C ports on it. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionHi, will this work with a Lenovo Think Pad e500 series?
Asked 6 years ago by Hooper1188.
- Answer Yes, simply download and install the driver and it will work. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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Questionwould this work with a ps4?
Asked 6 years ago by Jay.
- Answer No, the JUD380 is intended for computers only. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionWill this product work with a USB 3.1 connector? I have a ThinkPad T480
Asked 6 years ago by Anonymous.
- Answer We do not recommend using converters with our devices as they may not always work. We have other devices that connect via USB-C to the computer for example, the JCD381. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.
  Answered 5 years ago by J5create Team
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QuestionWill this product work with any USB 3.0 equipped laptop or does it need to be a Thunderbolt port?
Asked 7 years ago by Stan.
- Answer It will not work with a thunderbolt port ony usb with a 2 or 3
  Answered 7 years ago by Sean
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QuestionCan I use a VGA to HDMI adaptor to connect a monitor via the VGA port? I currently have an HDMI cable for the first monitor and it is connected just fine. I plugged in the VGA to HDMI adaptor and it is not detecting the second monitor.
Asked 4 years ago by nic.
- Answer We recommend directly connecting our device to a computer and running a VGA cable to the monitor. We cannot guarantee functionality when another adapter is connected to our Mini Dock due to signal degradation.
  Answered 4 years ago by J5create Team
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QuestionHow do I keep my laptop closed and use two external monitors and keyboard? When I close my laptop, the monitors turn off. Thanks for any help!
Asked 5 years ago by JMELOCCARO39.
- Answer If you need assistance setting up your displays and workspace, please contact our Customer Service Department, and we will be more than happy to assist you! Their information is located on our website, or on the back of the packaging.
  Answered 5 years ago by J5create Team
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QuestionIs this comparable with a 2017 MacBook Air?
Asked 5 years ago by John.
- Answer Yes, The JUD380 is compatible with the 2017 MacBook Air.
  Answered 5 years ago by J5create Team
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Questions & Answers

j5create - USB 3.0 Mini Dock - Silver

Q: QuestionWill this work to update my firestick?

Q: QuestionDo you need to plug this product into electric outlet for it to work?

Q: QuestionWhat is the small DV 5v port on the side for?

Q: Questionneed to have 2 independent monitors running and do not have on this laptop a VGA contention. only a HDMI and then multiple USB connections. Was wanting to be able to have dual monitors running with different screen presentations

Q: QuestionAny idea why my VGA output is slightly blurry? I am using two identical monitors, one is plugged using VGA, the other one HDMI.

Q: QuestionWill this work with a Surface Pro 7?

Q: QuestionWill this work with a HP Pavilion x360 pc

Q: QuestionDoes this work with a Microsoft Surface Pro 7?

Q: QuestionI have two laptops - one for work and one personal. Is it possible to simply connect via USB the one I am using to this docking station... meaning it is interchangable across brands?

Q: QuestionDoes this station also charge when used?

Q: QuestionDoes this product have a lithium battery??

Q: QuestionDo I need to download a driver or does it work without any downloads?

Q: QuestionWould this work with an iPad Pro 11 inch

Q: QuestionHi, will this work with a Lenovo Think Pad e500 series?

Q: Questionwould this work with a ps4?

Q: QuestionWill this product work with a USB 3.1 connector? I have a ThinkPad T480

Q: QuestionWill this product work with any USB 3.0 equipped laptop or does it need to be a Thunderbolt port?

Q: QuestionCan I use a VGA to HDMI adaptor to connect a monitor via the VGA port? I currently have an HDMI cable for the first monitor and it is connected just fine. I plugged in the VGA to HDMI adaptor and it is not detecting the second monitor.

Q: QuestionHow do I keep my laptop closed and use two external monitors and keyboard? When I close my laptop, the monitors turn off. Thanks for any help!

Q: QuestionIs this comparable with a 2017 MacBook Air?

QuestionWill this work to update my firestick?

QuestionDo you need to plug this product into electric outlet for it to work?

QuestionWhat is the small DV 5v port on the side for?

Questionneed to have 2 independent monitors running and do not have on this laptop a VGA contention. only a HDMI and then multiple USB connections. Was wanting to be able to have dual monitors running with different screen presentations

QuestionAny idea why my VGA output is slightly blurry? I am using two identical monitors, one is plugged using VGA, the other one HDMI.

QuestionWill this work with a Surface Pro 7?

QuestionWill this work with a HP Pavilion x360 pc

QuestionDoes this work with a Microsoft Surface Pro 7?

QuestionI have two laptops - one for work and one personal. Is it possible to simply connect via USB the one I am using to this docking station... meaning it is interchangable across brands?

QuestionDoes this station also charge when used?

QuestionDoes this product have a lithium battery??

QuestionDo I need to download a driver or does it work without any downloads?

QuestionWould this work with an iPad Pro 11 inch

QuestionHi, will this work with a Lenovo Think Pad e500 series?

Questionwould this work with a ps4?

QuestionWill this product work with a USB 3.1 connector? I have a ThinkPad T480

QuestionWill this product work with any USB 3.0 equipped laptop or does it need to be a Thunderbolt port?

QuestionCan I use a VGA to HDMI adaptor to connect a monitor via the VGA port? I currently have an HDMI cable for the first monitor and it is connected just fine. I plugged in the VGA to HDMI adaptor and it is not detecting the second monitor.

QuestionHow do I keep my laptop closed and use two external monitors and keyboard? When I close my laptop, the monitors turn off. Thanks for any help!

QuestionIs this comparable with a 2017 MacBook Air?