“Purchased the dock for a new Mac and I cannot get the product into the J5create site to allow downloading of necessary drivers. They do not find JCD3199 with SKU 6557480. The documentation mentions a power adapter included but there was none?”
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To download the drivers for the JCD3199 visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Then click on Downloads/Drivers and search for "JCD3199", your product should appear. If you have any other questions please contact our j5create customer support team. Thank you.
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