“My wireless charging is not working even with a 100 watt power supply.”

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• The USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging requires that your phone supports wireless charging. Additionally if you are using a phone case that is not wireless charging compatible the wireless charging feature may not work. For additional assistance I recommend reaching out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.

  Answered by J5create Team 1 year ago

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