“The docking station is not detecting two dell hdmi monitors. When I connect the monitors directly to the laptop they work. What should I do next?”

1-2 of 2 Answers

• If you haven't already installed the drivers from the j5create.com website then id do that. If you have already installed them then i would contact J5create.

  Answered by Kikkedmst 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are available on j5create website under the Support tab. If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Thank you.

  Answered by J5create Team 1 year ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.