“I am trying to connect my MacBook Air to monitor with DVI. I have a DVI to HDMI converter plug, however when I connect the them the monitors cycle on and off, even with the charger plugged into the j5. What am I missing?”

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• Hi CBrun, unfortunately, we do not recommend using a converter to our device. We cannot guarantee full functionality. Sincerely, j5

  Answered by J5create Team 4 years ago

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