“I cant get this to work with Disney +. I stream everything from my phone and connect to tv with this cable. However with Disney + I can see the main menu, pick a movie, but when I play all that I get is sound, no video. Does thisnot support their quality?”
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Hello Shopper, I am sorry to hear that you have been experiencing some difficulties while attempting to watch Disney+. Netflix, Hulu, Disney+, and other online streaming video services are protected under High-Bandwidth Digital Copyright Protection (HDCP). This protection is used to prevent the illegal copying of digital content. These streaming services require that hardware being used is compliant with the version of HDCP applied to its content. The j5create - 6' USB Type C-to-HDMI Cable is compliant with HDCP version 2.2. However, all other hardware must also be compliant, such as the phone, cable, and television. If possible, I recommend that you try another phone, cable, or television to see if the issue persists.
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