“How do I get this adapter to work with my MacBook Air and LG monitors? The adapter works on my windows laptop for work, but I cannot get it to function on my personal MacBook Air. The laptop seems as if it’s not even reading that the adapter is attached.”
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The USB-C to Dual HDMI Adapter requires a MCT driver for functionality. Download the driver by visiting j5create support page. Select your macOS driver and install it. Enable Screen Recording by going to System Settings > Privacy & Security. Restart your Mac after making changes. If you require further assistance; please contact the j5create Technical Support team. Their information can be found on j5create website under the Support tab. Thank you.
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