Questions & Answers
- Model:
- 23315370
- |
- SKU:
- 6584784
Highly rated by customers for: Sound Quality, Battery Life, Size
Page Showing 21-28 of 28 questions
Q: QuestionI have an old set of hearing aids (15 years)I got from an audiologist in my area. I’ve had minimal trouble with them. You said your batteries are not replaceable. I really don’t want to spend $2000 on a product that may only last 3 years. What then?
Asked by Ron.
- A:Answer Thank you for your question. We usually recommend considering upgrading our hearing aids every 4-5 years to get the benefits of more recent technological advancements. Everyone is different, but with good care and maintenance, Jabra Enhance Select hearing aids (including battery) life expectancy is 5 years.
Answered by Jabra

Q: QuestionI have moderate to severe hearing loss in both ears. Audiogram performed. Would this hearing aide work for me?
Asked by Mike.
- A:Answer Jabra Enhance Select hearing aids are intended for adults 18+ with mild to moderate hearing loss. If you have more severe hearing loss, we advise you to see an in-person professional who may be able to provide you with a better-suited solution.
Answered by Jabra

Q: QuestionDoes the Jabra 500 support a Nokia 10 Android phone? Also, where can I get a hearing test?
Asked by Anonymous.
- A:Answer Hi there- The Enhance Select 500 is not compatible with a Nokia 10 Android phone. If you would like to receive personalized programming from our Audiology Team, you can take an online hearing test as part of your activation process when you receive your hearing aids. Alternatively, you have the option to upload an audiogram that you obtain from a local provider. If you need any with compatibility, the online test, or uploading an audiogram, you can call us 7 days a week at (800) 854-2772 to speak with someone from our team.
Answered by Jabra

Q: Questionby sweat resistance, does that mean i can wear these while sweating for several hours?. example: 5 hr bicycle ride during the summer?
Asked by moondog.
- A:Answer With proper care and maintenance our hearing aids fit very well into active lifestyles. If your hearing aids will be exposed to sweat or moisture, we would recommend using a hearing aid dryer or desiccant regularly to keep them working in tip top shape. Our hearing aids are water-resistant and can handle even prolonged sweaty conditions but are not fully waterproof.
Answered by Jabra

Q: QuestionDoes the Jabra Enhance Select 500 connect to the Samsung Galaxy A42 5G?
Asked by Neika.
- A:Answer Hello Neika - Thank you for your question. The Jabra Enhance Select 500 supports direct streaming for most Android models (minimum Andoid OS version 9.0 or later) but some may require an accessory (Phone Clip+). We have not tested the Samsung Galaxy A42 5G phone. Please contact our Support Team directly if you have any other questions by calling 800-854-2772 or emailing [email protected]. Thank you.
Answered by Jabra

Q: QuestionDo these come with a 100 day full return policy?
Asked by Phred.
- A:Answer I don’t recall for sure, but believe it was a 60 day return directly to Jabra. They were able to resolve the problems I encountered satisfactorily through Zoom appointments and I’m very happy with these hearing aids. Only problem is almost every time there are iPhone updates, it takes a few days to iron out the glitches iOS causes with the app, but the aids still work - you just can’t control which settings until the app gets updated too.
Answered by DebRo
Q: QuestionDoes Best Buy provide Hearing tests? Who adjusts hearing aids to specific hearing test results?
Asked by SuBl24.
- A:Answer See other sections of this website for hearing resources provided by Best Buy. All purchases of Enhance Select hearing aids from Best Buy include 3 years of remote follow-up care from the Jabra Enhance Audiology Team, and 3 years of warranty and loss & damage protection. The Jabra Enhance Audiology Team will work with you to fine-tune your hearing aids to help you meet your hearing goals. To learn more about our online hearing test and how it’s used, please contact us at 1-800-854-2772.
Answered by Jabra

Q: QuestionHow long is the trial period for the Jabra 500?
Asked by YatapNesterbla48.
- A:Answer All purchases of Enhance Select hearing aids from Best Buy are subject to Best Buy's return policy and trial period. If you have any questions about the Best Buy policy, feel free to contact Best Buy support directly.
Answered by Jabra

Page 2, Showing 21-28 of 28 questions
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