A:AnswerHi,
Thank you for the details. Since your Explorer 290 (E290) is fully charged and the mode button still doesn’t switch modes after a reset, this may be a technical issue that requires further inspection.
Please contact Jackery Support directly so they can assist you and provide a solution:
📧 [email protected]
📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)
They’ll be able to troubleshoot your unit or arrange service if needed.
Best regards,
Jackery Customer Support
A:AnswerHi,
Thank you for reaching out! If your Explorer 290 (E290) won’t switch modes, it may be a simple issue with the mode button or system reset.
Please try the following:
Make sure the unit is powered on.
Press and hold the mode button for a few seconds.
If it still doesn’t switch, power off and on the unit.
If the issue persists, please contact Jackery Support for further assistance:
📧 [email protected]
📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Support
A:AnswerIt will probably run one of those teeny tiny TV with a 6 inch screen and the two antennae. As for a CD and DVD player, one of the small portable ones probably.
A:AnswerHi,
Thank you for your question! The Explorer 290 (E290) has a 290Wh capacity with a 200W continuous output.
Most CPAP machines use 30–60W each, so in theory the E290 could power two CPAP machines simultaneously, as long as their combined wattage stays under 200W.
Please also consider the runtime, which may be limited depending on settings and mask type — likely a few hours for both machines.
For personalized guidance or to ensure safe usage, feel free to contact Jackery Support:
📧 [email protected]
📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Support
A:AnswerHi，
Thank you for your question! The Explorer 290 (E290) does not include solar panels in the package. However, it can be paired with compatible Jackery solar panels (sold separately) for convenient solar charging.
For guidance on solar panel compatibility or setup, feel free to contact our support team:
📧 [email protected]
📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Support
A:AnswerHi Customer,
Thank you for your interest in the Jackery Explorer 290.
A typical 25-inch monitor usually consumes about 20–40W. With the Explorer 290’s 292Wh capacity, you can expect it to power the monitor for roughly 7–12 hours on a full charge (actual time may vary depending on your monitor’s exact power consumption and usage).
If you need any further assistance or personalized recommendations, please feel free to reach us at:
📧 [email protected]
📞 +1-888-502-2236 (weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Support Team
A:AnswerDear Customer,
Thank you for your question! The E290 has a battery capacity of 292Wh and an AC output of 200W (rated) / 400W (peak).
It may be able to run a small dorm refrigerator or freezer for a limited time, depending on the fridge’s power consumption.
However, a window AC unit will likely exceed the E290’s capacity, as it usually requires more than 400W to start and run.
For running both a dorm fridge and a window AC reliably, we recommend a higher-capacity power station.
If you’d like, we can help you choose a model that better fits your needs.
📧 [email protected]
📞 +1-888-502-2236 (weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Support
A:AnswerDear Customer,
Thank you for your question!
The Jackery Explorer 290 has a 290Wh capacity and a maximum output of 290W. Whether it can power your wet dry vacuum depends on the vacuum’s power requirements.
Most wet dry vacuums require 400W or more to run, especially during startup, which may exceed the Explorer 290’s output capacity.
If your vacuum’s wattage is below 290W, the Explorer 290 could power it for a limited time. Otherwise, we recommend using a higher-capacity model like the Explorer 500 or Explorer 1000 for this purpose.
For more details or to help select the right power station, please contact us:
📧 [email protected]
📞 +1‑888‑502‑2236 (Weekdays 9 AM – 5 PM PST)
Best regards,
Jackery Customer Service Team
A:AnswerDear Customer,
Thank you for your interest in the Jackery Explorer 290!
The Explorer 290 is a portable power station with a 290Wh battery capacity and a 200W AC output (400W surge). It’s great for light-duty use, but it may not be suitable for powering all the appliances you mentioned simultaneously.
Device Compatibility:
✅ Cell phone – Yes, can charge a phone multiple times
✅ LED TV (small to medium) – Yes, depending on wattage (~50–100W TV may run for 2–4 hours)
⚠️ Refrigerator – Short-term use only; most fridges need 100–200W continuously + startup surge
❌ Air fryer – Not supported, as most air fryers require 800–1500W, which exceeds the unit’s 200W output limit
Summary:
The E290 is ideal for small electronics and light appliances, but it is not designed for high-power kitchen devices like air fryers or for running multiple high-wattage appliances over extended periods.
For a setup that includes a refrigerator and air fryer, we recommend a higher-capacity unit such as the:
Jackery Explorer 1500 Pro
Explorer 2000 Plus (expandable)
Explorer 3000 Pro (for full-home or kitchen-grade support)
If you'd like help choosing the right model based on your appliances, we'd be happy to assist.
Customer Service Contact:
📧 [email protected]
📞 +1-888-502-2236 (Weekdays 9 AM – 5 PM PST)
Thank you again for considering Jackery!
Best regards,
Jackery Customer Support Team
A:AnswerDear Customer,
Thank you for your inquiry about using the Jackery Explorer 290 to power a sleep apnea machine.
The Jackery Explorer 290 is a portable power station with a 290Wh capacity and a pure sine wave inverter, which makes it suitable for powering sensitive medical devices like sleep apnea machines. However, the actual runtime depends on your specific sleep apnea machine’s power consumption (usually measured in watts).
To estimate runtime:
Check your sleep apnea machine’s wattage (usually on the device or in the manual).
Divide 290Wh by the machine’s wattage to get an approximate number of hours it can run on a full charge.
For example, if your sleep machine consumes 30 watts, the Explorer 290 can power it for approximately 9 to 10 hours (considering some power loss during conversion).
If you need longer runtime or want to ensure uninterrupted power overnight, you may consider larger models like the Explorer 500 or Explorer 1000.
Please feel free to contact us if you need assistance selecting the right Jackery model or have any other questions.
Best regards,
Jackery Customer Service Team
Email: [email protected]
Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST)
A:AnswerDear customer,
Yes, the E290 can power a refrigerator during a power outage. It is designed to provide reliable backup power for essential appliances like refrigerators, lights, and small electronics. However, please note that the runtime depends on your refrigerator’s power consumption and the generator’s battery capacity.
If you provide the wattage of your refrigerator, we can help estimate how long the E290 can power it.
If you have questions about your specific power needs, feel free to contact us anytime.
Customer Service: [email protected] / +1-888-502-2236 (Weekdays 9 AM to 5 PM PST)
Best regards,
Jackery Customer Support
A:AnswerDear Customer,
Thank you for your question and for considering Jackery!
The Jackery Explorer 290 has a rated output of 200W (400W peak), which is not sufficient to power a standard microwave, as most microwaves typically require 700W to 1200W of continuous power.
If you're looking for a power station that can power a microwave, we recommend the following:
🔹 Jackery Explorer 1000 Plus –
Rated Output: 2000W (4000W peak)
Capacity: 1264Wh (expandable)
Approx. Price: ~$1,199 USD
✅ Suitable for powering most standard microwaves.
This model provides significantly more power and capacity, making it ideal for heavier appliances like microwaves, coffee makers, and portable heaters.
Please don’t hesitate to reach out to our customer service team if you’d like help selecting the right model for your needs.
Customer Service:
📧 [email protected]
📞 +1-888-502-2236 (Weekdays 9 AM to 5 PM PST)
Best regards,
Jackery Customer Service Team
A:AnswerDear customer,
Thank you for your question! The Jackery Explorer 290 has a maximum continuous output of 290 watts. Most Ninja electric grills typically require 1,200 to 1,800 watts, which exceeds the capacity of the E290.
Unfortunately, this means the Explorer 290 cannot power a Ninja electric grill while tent camping. For high-wattage appliances like electric grills, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus.
If you’d like help selecting the right power station for your camping needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist!
Warm regards,
Jackery Support Team
A:AnswerDear customer,
Thank you for your question! Unfortunately, the Jackery Explorer 290 cannot power a 1300-watt blow dryer, as its maximum continuous output is 290 watts, which is far below the power required by most blow dryers.
For high-wattage appliances like hair dryers, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus, which are designed to handle higher power loads.
If you’d like help selecting the right unit for your needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist!
Warm regards,
Jackery Support Team
A:AnswerDear customer,
Thank you for your question! The Jackery Explorer 290 has a continuous output of 290 watts, which is below the 700-watt power requirement of your mini microwave. Therefore, it is not suitable to power a 700W microwave.
For appliances with higher wattage like microwaves, we recommend considering larger models such as the Jackery Explorer 1000 or Explorer 1500, which can handle higher power demands.
If you need help choosing the right unit, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re here to assist!
Warm regards,
Jackery Support Team
A:AnswerDear customer,
Thank you for your question! Yes, the Jackery Explorer 290 can be charged using a standard electric outlet. It comes with an AC adapter that allows you to recharge the power station safely and conveniently from any wall socket.
Additionally, the Explorer 290 can also be charged via a car charger or compatible solar panels for more flexible charging options.
If you have any more questions or need assistance, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST).
Warm regards,
Jackery Support Team
A:AnswerDear customer,
Thank you for your inquiry.
Based on the specifications you provided for your Armor All car vacuum cleaner (2 HP Peak, 120V, 60Hz, 5.5A), it requires approximately 660W (120V * 5.5A). To run this vacuum cleaner, we recommend a Jackery Explorer model that can handle at least 660W of continuous output and provide enough surge capacity to support the vacuum's peak power requirements.
Here are some suitable options from our product range:
Jackery Explorer 1000: This model provides 1000W continuous output (2000W surge), which would be more than sufficient to run your vacuum cleaner. It can power your vacuum for around 1 to 1.5 hours, depending on the vacuum's actual power consumption and any other factors such as the battery's state of charge.
Jackery Explorer 1500: This model provides 1500W continuous output (3000W surge), which is more than capable of running your vacuum cleaner, with a runtime of about 1.5 to 2 hours, depending on similar factors.
The exact duration will depend on your vacuum's actual power draw and how much battery charge is available in the power station.
Please feel free to contact us if you need more information or have further questions about selecting the right model.
Please don’t hesitate to contact us at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM – 5 PM PST) if you need additional assistance. We’re always here to help!
Best regards,
Jackery Customer Support Team
