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Questions & Answers

Your price for this item is $179.99
The comparable value price is $249.99
Page Showing 41-60 of 219 questions
  • QuestionCan the Jackery power a heater that requires 60 Hertz and 120volts ?

    Asked by Lee.

    • Answer Thank you for your question. The Jackery Explorer 290 (E290) is compatible with devices requiring 120 V and 60 Hz. However, the E290 has a maximum AC output of 200 W. If your heater requires less than 200 W, it can be powered safely by the E290. Most standard space heaters exceed 290 W, so please check your heater’s power requirements before use. If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionDoes it come with the solar panels for charging ? Can a trickle charger run overnight on a full charge ?

    Asked by Debby77.

    • Answer Thank you for your question! 1. Can it be charged with solar panels? Yes — the Jackery Explorer 290 (E290) can be charged with compatible solar panels. However, solar panels are not included unless they are listed in the product description or bundle. Please check the product details to see if the listing you’re looking at includes solar panels. 2. Can a trickle charger run overnight on a full charge? If you mean solar trickle charging, yes — you can leave a compatible solar panel connected. The unit’s built‑in charge controller will manage power safely, and it will only draw what it needs. Just make sure the panel is placed where it won’t be damaged by weather overnight. If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionIs the solar panel included?

    Asked by jimbob.

    • Answer Thank you for your question. Please check the product details page for this item. If it does not list a solar panel, then a solar panel is not included with the product. If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionHow do I plug in my tent lights (3 prongs)?

    Asked by NoorZahoor.

    • Answer Thank you for your question. For the Jackery Explorer 290: The unit has a standard AC outlet. Simply plug your tent lights’ three-prong plug into the AC outlet on the Explorer 290. Make sure the total wattage of your lights does not exceed 200W (the Explorer 290’s AC output limit). If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionCan it be used in the rain?

    Asked by Spock.

    • Answer Thank you for your question. The Jackery Explorer 290 is not waterproof and should not be used in the rain or exposed to water. Using it in wet conditions can damage the unit and create a safety hazard. For outdoor use, make sure to keep it in a dry, sheltered area or under a protective cover. If you need further assistance, feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionDoes it come with a built in solar panel?

    Asked by Anonymous.

    • Answer Good question! For the Jackery Explorer 2000 Plus: No — it does not have a built‑in solar panel. It does have built-in solar charge controllers so you can connect compatible panels. If you need, I can check what solar panel kits are commonly bundled with that model.feel free to contact Jackery: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionCAN THIS CHARGE A REFRIGERATOR FOR SHORT PERIODS

    Asked by Anonymous.

    • Answer No

      Answered by user106881

  • QuestionHow long can it power a small space heater

    Asked by Anonymous.

    • Answer Thank you for your question! The Jackery Explorer 290 can power small electronics and low-wattage devices. However, it is not recommended for space heaters, as they typically require much more power than this unit can provide. Using a space heater may cause the unit to shut down or could be unsafe. If you have other devices you’d like to run or need guidance on suitable power stations, please contact Jackery Customer Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (Mon–Fri, 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionHow big is the solar panel to charge?

    Asked by Jd.

    • Answer Hi! To fully charge the E290, a 100W Jackery solar panel is recommended. Under optimal sunlight, it typically takes around 5 hours to fully charge. For any other questions or guidance, please contact us: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST)

      Answered by Jackery

  • QuestionHow long could it run a 60W music amp?

    Asked by PTCruiser.

    • Answer Hi, Thanks for your question! With the Jackery Explorer 290, here’s an estimate and some notes for running a 60 W music amp: Capacity: 290 Wh Using Jackery’s formula,the amp could run for approximately 4.1 hours. Because of energy conversion loss, actual runtime may vary. If you’d like help calculating for your exact amp (including any extra devices), feel free to reach out to Jackery Support. 📧 [email protected] 📞 +1‑888‑502‑2236 (Weekdays 9 AM – 5 PM PST) Happy to assist further!

      Answered by Jackery

  • QuestionDoes this come with the solar panel to charge it?

    Asked by Nancy.

    • Answer Hi, Thank you for your question. The Explorer 290 (E290) does not include a solar panel with the unit — the solar panel is sold separately. If you’d like help choosing the right solar panel for your setup or have any other questions, feel free to contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionHello, can I keep this in the house or on my porch when in use and when not in use

    Asked by Safety.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) can be used indoors or outdoors under safe conditions, but it’s important to keep it in a dry, well-ventilated area and avoid exposure to rain or extreme temperatures. For detailed safety guidance and best practices for indoor or porch use, please contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionHow long will it run a Starlink modem?

    Asked by Anonymous.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) has a capacity of 290 Wh. How long it will run your Starlink modem depends on the modem’s power consumption, which is typically around 30–60 W. Conservatively, you can expect approximately 4–8 hours of runtime. For a more precise estimate based on your specific modem and usage, please contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionDoes it come with the solar charger

    Asked by Anonymous.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) does not include a solar panel in the package. Solar panels and related charging accessories must be purchased separately. If you have any questions about compatible solar panels or need further assistance, please feel free to contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionCan this unit run a regular domestic sewing machine?

    Asked by SuzSav.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) has a 200W continuous output (and 400W peak). Most regular domestic sewing machines use 60–120W, so the E290 can run a typical sewing machine. Runtime depends on how long you use it — for example, a 100W sewing machine could run roughly 2–3 hours on a full charge. For guidance on your specific sewing machine model, feel free to contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionA unit my unit won’t switch modes and I’ve reset it already I pressed it and held the button it blink the display it still won’t switch he has 100% battery it’s charging everything it just doesn’t work

    Asked by Slayborn.

    • Answer Hi, Thank you for the details. Since your Explorer 290 (E290) is fully charged and the mode button still doesn’t switch modes after a reset, this may be a technical issue that requires further inspection. Please contact Jackery Support directly so they can assist you and provide a solution: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) They’ll be able to troubleshoot your unit or arrange service if needed. Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionMy unit won’t switch modes

    Asked by Slayborn.

    • Answer Hi, Thank you for reaching out! If your Explorer 290 (E290) won’t switch modes, it may be a simple issue with the mode button or system reset. Please try the following: Make sure the unit is powered on. Press and hold the mode button for a few seconds. If it still doesn’t switch, power off and on the unit. If the issue persists, please contact Jackery Support for further assistance: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionWill this run a tv and dvd player

    Asked by Mib.

    • Answer It will probably run one of those teeny tiny TV with a 6 inch screen and the two antennae. As for a CD and DVD player, one of the small portable ones probably.

      Answered by SimpleDanForever

  • QuestionWill this unit power two cpap machines on a power strip simultaneously?

    Asked by Jesse.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) has a 290Wh capacity with a 200W continuous output. Most CPAP machines use 30–60W each, so in theory the E290 could power two CPAP machines simultaneously, as long as their combined wattage stays under 200W. Please also consider the runtime, which may be limited depending on settings and mask type — likely a few hours for both machines. For personalized guidance or to ensure safe usage, feel free to contact Jackery Support: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery

  • QuestionDoes this comes with the solar panels?

    Asked by Gee.

    • Answer Hi, Thank you for your question! The Explorer 290 (E290) does not include solar panels in the package. However, it can be paired with compatible Jackery solar panels (sold separately) for convenient solar charging. For guidance on solar panel compatibility or setup, feel free to contact our support team: 📧 [email protected] 📞 +1‑888‑502‑2236 (weekdays 9 AM – 5 PM PST) Best regards, Jackery Customer Support

      Answered by Jackery