Questions & Answers

Q: QuestionWhat is the weight of the solar panel?

• A:Answer The product weight of the New Solar Saga 200 is 3 pounds.

Q: QuestionDoes the solar panel come with a stand?

• A:Answer This solar panel has a freestanding mount type.

Q: QuestionWhat is the warranty period for the solar panel?

• A:Answer The warranty period for Jackery power products is 24 months, starting from the date of purchase by the original consumer.

Q: QuestionWhat is the solar panel's wattage?

• A:Answer The wattage of the solar panel is 200 watts.

Q: QuestionWhat size Solar Panel I need for a 2000 watt generator?

Asked 6 months ago by Shaya.

• A:Answer Dear customer, Thank you for your question! For a 2000-watt Jackery generator (such as the Explorer 2000 Pro or 2000 Plus), we recommend using at least two to six Jackery SolarSaga 200W panels to achieve optimal charging speed, depending on the model and charging input limits. For example: Explorer 2000 Pro supports up to 1,200W max solar input (about 6x SolarSaga 200W panels). Explorer 2000 Plus also supports up to 1,200W max solar input. Using just one SS200W panel will work, but the charging time will be much longer. More panels = faster recharge. If you’d like help configuring the best solar setup for your generator, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist! Warm regards, Jackery Support Team

  Answered 5 months ago by Jackery

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this for a yeti goal zero 209x

Asked 1 year ago by 6565352.

• A:Answer Dear customer, thank you for your inquiry about the compatibility of Jackery SolarSaga solar panels with other brand of portable power station. The Jackery SolarSaga solar panels are not exclusive to Jackery Explorer power stations and are designed to be compatible with a wide range of power stations available on the market. The SolarSaga 200W solar panel operates optimally at a voltage of 20V and a current of 10A comes equipped with a DC7909-DC8020 Adaptor and a DC7909 Connector. If your Yeti Goal Zero 209X features a DC input port that is either DC7909 or DC8020, and it supports a 20V/10A DC input, then the solar panel should theoretically be compatible. However, the actual performance and charging efficiency can be influenced by factors such as the specifications of your power station and the availability of sunlight. It is important to verify the compatibility of the solar panels with your specific power station model before use. While we strive to ensure our products are compatible with a wide range of devices, we cannot guarantee their performance with every possible configuration. Please be aware that using the Jackery SolarSaga solar panels with a power station not designed for use with them may result in suboptimal charging performance or potential incompatibility. We recommend checking the user manual or consulting with the manufacturer of your power station to confirm compatibility. If you have any further questions or need assistance in confirming compatibility, our professional customer service team is here to help (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

  Read More

  Answered 1 year ago by Jackery

  Helpful (0)Unhelpful (0)ReportAnswer this question