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Page Showing 1-20 of 24 questions
  • QuestionIs the solar panel compatible with the Jackery Explorer series?

    • Answer The Jackery SolarSaga 100 solar panel was designed to provide efficient solar energy to pair with the Jackery Explorer power station.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty period for the solar panel?

    • Answer The warranty period for Jackery power products is 24 months.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wattage output of the solar panel?

    • Answer The SolarSaga 100 solar panel has a wattage output of 100 watts.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many USB outputs does the solar panel have?

    • Answer The Jackery SolarSaga 100 solar panel has two USB outputs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this work with the Jackery Explorer 290

    Asked by MLinMD.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Yes, this SolarSaga 100W solar panel can work with the Jackery Explorer 290. You can use 1 SolarSaga 100W to fully charge Explorer 290 in about 5 hours. Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionIs there a way to connect this to my ecoflow River 2? Currently using a Harbor Freight 100watt solar panel and it is very heavy. This Jackery solarsaga is very light weight and easy to move around.

    Asked by GaryZ.

    • Answer Looks like you need an adaptor.

      Answered by BROINSOCALI

  • QuestionWill this solar panel work on a jackery explorer 1500?

    Asked by Aelx.

    • Answer Yes

      Answered by Anonymous

  • QuestionCan I hook up 2 of these to the Jackery Explorer 290 and charge it twice as fast.

    Asked by Michelle.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Because of the electric current limitation to input in each Jackery power station, the best combos for this item is 1*Explorer 290+1*SolarSaga 100 solar panel. So that if you hook up 2 solar panels, the current can not be twice to recharge the Explorer 290 faster. Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill I need any additional cables to connect this panel to the Jackery 290 other than what comes in the box?

    Asked by CCCC.

    • Answer Dear customer, Thanks for your question! No additional cables are needed. The Jackery SolarSaga 100W solar panel comes with a built-in DC cable that is fully compatible with the Jackery Explorer 290. You can plug it directly into the input port of the power station—everything you need is included in the box. Let me know if you have any more questions or need clarification! For further assistance, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Best regards, Jackery Team

      Answered by Jackery

  • QuestionHello can you hook up any Jackery solar panels to any jackery I want to get the 290 Jackery but it do not come with a solar panel

    Asked by Bob.

    • Answer Dear Customer, Thank you for your question!​ Yes, you can connect any compatible Jackery solar panel to the Jackery Explorer 290! The Jackery Explorer 290 has a solar input that supports various solar panel models. It works perfectly with Jackery’s SolarSaga series, such as the SolarSaga 60W or SolarSaga 100W panels, depending on your charging needs. While the Explorer 290 does not come with a solar panel, you can easily purchase a solar panel separately to charge the unit using sunlight, making it ideal for off-grid use or when you're outdoors. If you want to know more about the compatible solar panels or need help choosing the best option for your needs, feel free to contact us. Thank you for reaching out, and happy adventuring with your Jackery! Best regards, Jackery Team If you need further assistance, you can contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Best regards, Jackery Team

      Answered by Jackery

  • QuestionCan I be charging my car refrigerator with my jackery 290 at the same time the solar panel is charging my 290?

    Asked by JD.

    • Answer Dear customer, thank you for your question! All Jackery power stations, including the Explorer 290, are designed to simultaneously power devices such as your TV while efficiently charging via solar panels. This ensures uninterrupted power supply during power outages or outdoor adventures. Rest assured, using your Explorer 290 in this manner will not affect its performance or longevity. Our products are built with safety and convenience in mind, providing a reliable power source whenever you need it. For any further inquiries or if you require additional information, our customer service team is here to help (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this work with the Jackery Explorer 500?

    Asked by Don.

  • QuestionBest Buy provides very limited information on products online. Is this compatible with the Jackery Explorer 300? Do I need any attachments to pair the two?

    Asked by Barb.

    • Answer Dear customer, thank you for your interest in Jackery products. Yes, you can charge the Jackery Explorer 300 Plus using a 100W solar panel, but you will need an additional accessory for compatibility. Specifically, you will need the Jackery DC7909 to USB-C adapter. You can find this adapter by searching for "Jackery DC7909 to USB-C adapter" on our official website. If you have any further questions or need additional assistance, please feel free to reach out to us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this charge the explorer 2000 ?

    Asked by Iceman.

    • Answer Dear customer, thank you for your interest in Jackery products. The SolarSaga 100W solar panel is indeed capable of charging the Explorer 2000 Plus. However, the charging time is quite lengthy, exceeding 30 hours, which may not be the most ideal solar charging solution for your needs. For a more efficient solar charging experience, we recommend considering a SolarSaga 200W solar panel. Under optimal weather conditions, a single 200W solar panel can fully charge the Explorer 2000 Plus in approximately 15 hours. We understand the importance of having a reliable and efficient power solution and are here to help you find the best option for your requirements. If you have any further questions or need assistance in selecting the right solar panel, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan the jackery-solar saga 100W foldable solar panel be use in the rain or in the winter (when snowing) if under eaves? Can it get wet?

    Asked by Becca.

    • Answer Dear customer, thank you for your interest in Jackery products. The SolarSaga 100W boasts an IP68 waterproof rating, which means it is designed to withstand rain and snow without damage. However, we do not recommend prolonged submersion in water. It's also important to note that the solar panel's output ports are not waterproof, so care should be taken to protect them from moisture, especially during extended outdoor use. If you are considering a long-term installation on a roof or balcony, we recommend the SolarSaga 100 Prime model, which offers additional features suited for such applications. We are committed to providing you with reliable and durable solar solutions. If you have any further questions or need assistance in choosing the right solar panel for your needs, please feel free to reach out to our customer service team (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWhat cable does this use

    Asked by Anonymous.

    • Answer Dear customer, thank you for your interest in Jackery products! The solar panel comes with a 5.9-foot (1.8-meter) multifunctional cable, which includes both USB-A and USB-C output ports, offering versatile charging options. Additionally, to connect the solar panel to Jackery power stations, it features a DC8020 connector and a DC8020-DC7909 adapter, making it suitable for DC input ports with diameters of 8.1 mm and 8.0 mm. If you have any further questions or need more information, feel free to reach out to us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionDoes this come with a cord to connect it to a Jackery portable generator? If it does, how long is the cord?

    Asked by Kevin.

    • Answer Dear customer, thank you for your interest in Jackery products! The solar panel comes with a 5.9-foot (1.8-meter) multifunctional cable, which includes both USB-A and USB-C output ports, offering versatile charging options. Additionally, to connect the solar panel to Jackery power stations, it features a DC8020 connector and a DC8020-DC7909 adapter, making it suitable for DC input ports with diameters of 8.1 mm and 8.0 mm. If you have any further questions or need more information, feel free to reach out to us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this charge a jackery 290 while the jackery is in use powering a tv?

    Asked by Anonymous.

    • Answer Dear customer, all Jackery power stations are designed to empower your TV while efficiently charging itself, ensuring uninterrupted power supply for all your adventures. You can rest assured that using your Explorer 290 in this manner will not affect its performance or longevity. Our products are built with safety and convenience in mind, ensuring that you have a reliable power source whenever you need it. Please note that when simultaneous charging is enabled in Bypass Mode, the actual output power may be lower than the rated 200W output power to prioritize charging efficiency and system safety. For any further inquiries or if you require additional information, our customer service team is just a message away, ready to provide you with the support and guidance you need (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this 100w panel work with the 300plus using the usb c adapter?

    Asked by Ps4slim.

    • Answer Dear customer, thank you for your interest in Jackery products. The SolarSaga 100W solar panel is indeed compatible with the Jackery Explorer 300 Plus. The estimated charging time to fully recharge the Jackery 300 Plus is approximately 4.6 hours. This estimation is based on ideal conditions and assumes consistent sunlight exposure. If you have any further questions or need additional assistance, feel free to reach out to us (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this be hooked to a tiny house to help with powering a tiny house

    Asked by Ashaysc.

    • Answer Dear Customer, thank you for your interest in our product. Our solar panel is designed to provide an output of 100W. Therefore, it's important to note that the 100W output may not fully meet the power requirements of a tiny home, as the electricity demands can vary greatly depending on the appliances and systems in use. Additionally, the efficiency of the solar panel is maximized in conditions with ample sunlight, which may not always be guaranteed. Our solar panel is a portable product and is best suited for supplemental power needs, such as charging small devices or providing auxiliary power for short periods. For a tiny house, you might consider a more robust solar power system that can generate and store sufficient energy to meet your continuous living requirements. If you have any more questions or need assistance in determining the best solar generator solution for your tiny house, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236). Warm regards, Jackery Support Team

      Answered by Jackery