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Thanks for bringing this to our attention. Kindly ensure that you have assessed the sound settings on both your TV and soundbar. Additionally, you may want to experiment with using a different connection, such as an optical cable instead of HDMI or vice versa. Should the problem persist, we are available to work with you and provide support for your JBL Bar 2.0 All-in-One. Please reach out to our customer service for further assistance.
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