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Try moving the subwoofer cliser to the soundbar.
Sorry, there was a problem. Please try again later.Hello! You could try resetting the soundbar by holding down the volume +, volume - and source buttons all at the same time until it says "RESET" on the front panel. If the issue persists, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
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